Kettering Health Network

Admitting Representative

Kettering Health Network

Hamilton, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Kettering Health Network is seeking an Admitting Representative to join our team! Our Admitting Representatives are the first point of contact for our patients as they enter our hospital. They provide a positive and welcoming experience for our patient families. The ideal candidate will have excellent customer service skills, communication and organizational skills, and the ability to multi-task. If you have a caring and compassionate nature, enjoy working with people, and have a knack for problem solving, we want to hear from you!

Responsibilities:

  1. Greet patients and their families upon arrival at the hospital with a positive and welcoming attitude.
  2. Provide clear information about admission procedures and answer any questions patients or their families may have.
  3. Collect and verify patient information and ensure accuracy of all paperwork.
  4. Verify insurance coverage and eligibility.
  5. Schedule and coordinate any necessary pre-admission tests.
  6. Provide ongoing customer service support to patients and their families throughout the admissions process.
  7. Communicate with other hospital departments to ensure a smooth admissions process.
  8. Report any changes in patient’s condition to the appropriate department.
  9. Handle any complaints or concerns in a professional and timely manner.
  10. Stay up to date on all hospital policies and procedures regarding admissions and patient information.
Where is this job?
This job is located at Hamilton, OH, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Excellent Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Ability To Work Independently And As Part Of A Team

  • Ability To Multi-Task In A Fast-Paced Environment

  • Proficient In Microsoft Office Programs

  • Experience With Electronic Health Records And Other Software Applications

  • Excellent Organizational And Time Management Skills

Required Skills
  • Scheduling

  • Answering phones

  • Assisting Physicians

  • Resolving Issues

  • Verifying Insurance

  • Filing Records

  • Maintaining Records

  • Entering Data

  • Greeting Patients

  • Collecting Payments

  • Referring Patients

  • Obtaining Medical Histories

  • Documenting Visits

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Work ethic

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Admitting Representative in Hamilton, OH, USA is between $20,000 and $35,000 per year. The exact salary will depend on a number of factors such as experience, qualifications, and job responsibilities.

Additional Information
Kettering Health Network is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2023
Apply BeforeJune 21st, 2025
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About Kettering Health Network

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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