
Admitting Representative
Kettering Health Network is seeking an Admitting Representative to join our team! Our Admitting Representatives are the first point of contact for our patients as they enter our hospital. They provide a positive and welcoming experience for our patient families. The ideal candidate will have excellent customer service skills, communication and organizational skills, and the ability to multi-task. If you have a caring and compassionate nature, enjoy working with people, and have a knack for problem solving, we want to hear from you!
Responsibilities:
- Greet patients and their families upon arrival at the hospital with a positive and welcoming attitude.
- Provide clear information about admission procedures and answer any questions patients or their families may have.
- Collect and verify patient information and ensure accuracy of all paperwork.
- Verify insurance coverage and eligibility.
- Schedule and coordinate any necessary pre-admission tests.
- Provide ongoing customer service support to patients and their families throughout the admissions process.
- Communicate with other hospital departments to ensure a smooth admissions process.
- Report any changes in patient’s condition to the appropriate department.
- Handle any complaints or concerns in a professional and timely manner.
- Stay up to date on all hospital policies and procedures regarding admissions and patient information.
Knowledge Of Medical Terminology
Excellent Communication And Interpersonal Skills
Excellent Customer Service Skills
Ability To Work Independently And As Part Of A Team
Ability To Multi-Task In A Fast-Paced Environment
Proficient In Microsoft Office Programs
Experience With Electronic Health Records And Other Software Applications
Excellent Organizational And Time Management Skills
Scheduling
Answering phones
Assisting Physicians
Resolving Issues
Verifying Insurance
Filing Records
Maintaining Records
Entering Data
Greeting Patients
Collecting Payments
Referring Patients
Obtaining Medical Histories
Documenting Visits
Communication
Leadership
Problem Solving
Time management
Work ethic
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Admitting Representative in Hamilton, OH, USA is between $20,000 and $35,000 per year. The exact salary will depend on a number of factors such as experience, qualifications, and job responsibilities.
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Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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