Analyst, Payments Operations

Are you a detail-oriented problem solver with a passion for streamlining processes and improving efficiency? Do you have a strong understanding of payment systems and experience in operations? Justworks is seeking an Analyst for our Payments Operations team who is eager to join a fast-growing company and make a positive impact on our payment processes. In this role, you will play a crucial part in ensuring accurate and timely payments to our customers and vendors. If you are a driven and analytical individual with a desire to continuously improve and optimize, we want to hear from you!

1. Conduct thorough analysis of payment processes and identify areas for improvement and streamlining.
2. Collaborate with cross-functional teams to implement and monitor process improvements.
3. Ensure accurate and timely processing of payments to customers and vendors.
4. Investigate and resolve payment discrepancies or issues.
5. Develop and maintain strong understanding of payment systems and stay updated on industry trends and best practices.
6. Monitor and report on payment metrics and KPIs.
7. Create and maintain comprehensive documentation of payment processes and procedures.
8. Identify potential risks and implement controls to mitigate them.
9. Assist in the development and implementation of new payment products or systems.
10. Train and support team members on payment processes and procedures.
11. Communicate with internal and external stakeholders regarding payment inquiries or issues.
12. Continuously identify and implement process automation opportunities.
13. Stay up-to-date on regulatory changes and ensure compliance with payment regulations.
14. Participate in ad-hoc projects and initiatives related to payments operations.
15. Proactively identify and escalate potential issues or inefficiencies to management.

According to JobzMall, the average salary range for a Analyst, Payments Operations in New York, NY, USA is $60,000 - $90,000 per year. However, the specific salary for this position may vary based on factors such as experience, education, and the company's industry and size.

Justworks simplifies your business's back office complexities, so you can work fearlessly. Get payroll, benefits, HR, and compliance — all in one place.