Johnson & Johnson

Service Maintenance & Operations Lead

Johnson & Johnson

1003 US-202, Raritan, NJ 08869, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an innovative collaborator with demonstrated leadership and analytical abilities. This opportunity requires excellent IT management, problem-solving, data analysis and communication skills. Lead operations teams providing 24x7 support for commercial business applications across digital, data analytics, and salesforce technologies. Make sense of incidents and lead teams to resolve issues. Ensure technical issues are handled in a timely manner. Provide pro-active communications to business partners. Use data to measure the efficiency of IT operations, benchmark metrics, perform analysis and identify improvements. Prepare and lead service review communications and handle intake requests for new services. Partner with related functions such as engineering, finance and procurement to update vendors, contracts, and services.

Where is this job?
This job is located at 1003 US-202, Raritan, NJ 08869, USA
Job Qualifications
  • A minimum of 7 years professional experience in software industry or related field is required.

  • Experience leading teams of external, contract or remote affiliates is required.

  • Experience with technology processes including ITIL and Agile/Scrum; and concepts such as design thinking, workflow

  • Demonstrated hands-on ability to develop code, integrate APIs, or contribute to open-source software is preferred.

Required Skills
  • Python

  • Tableau

  • Qlik

  • R

  • Drupal

  • Hadoop

  • Hive

  • Spark

  • Continuous Improvement

  • Time Management Skills

  • JAMStack/.js

Soft Skills
  • Verbal communication

  • written communication

  • Results-Driven

  • Detail Oriented and Organized

  • Multi tasker

  • Flexible Approach

  • problem-solving abilities

Compensation

According to JobzMall, the average salary range for a Service Maintenance & Operations Lead in 1003 US-202, Raritan, NJ 08869, USA is $47,000 to $75,000. This range can vary depending on experience, job market, and job duties.

Additional Information
Johnson & Johnson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 20th, 2021
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
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About Johnson & Johnson

Johnson & Johnson is an investment holding company with interests in health care products. It engages in research and development, manufacture and sale of personal care hygienic products, pharmaceuticals and surgical equipment. The company operates through the following business segments: Consumer, Pharmaceutical and Medical Devices.

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