
Customer Experience Principal Engineer
We’re looking for a talented and passionate Customer Experience Principal Engineer to join Johnson & Johnson’s team. The ideal candidate will have a deep understanding of customer experience principles and a passion for creating seamless and engaging customer experiences.This is an exceptional opportunity for a motivated individual who is able to lead and develop a team to drive the customer experience strategy and deliver innovative solutions. As a key member of the team, you’ll have the chance to work with industry leading technology and make an impact on the customer experience.To be successful in this role, you’ll need to have an advanced degree in computer science, engineering, or a related field, along with a minimum of 8 years of experience in customer experience engineering and/or design. Strong problem solving, team building, and communication skills are essential, along with the ability to think strategically and make data-driven decisions. We’re seeking someone who is highly motivated, creative, and understands the importance of customer experience. If this sounds like you, we’d love to hear from you!
Strong Technical Aptitude
Excellent Problem Solving And Analytical Skills
Experience With Customer Engagement Platforms
Working Knowledge Of Software Development And/Or Customer Experience Design
Experience With Developing Customer Experience Metrics And Analytics
Knowledge Of Customer Service Best Practices
Ability To Collaborate With Cross-Functional Teams
Proven Ability To Drive Customer Satisfaction And Experience Initiatives
Quality Assurance
Process Improvement
Project Management
Programming
Networking
Troubleshooting
Data Analysis
Communication
User Experience
Database Management
Team Building
Automation
Analytics
Problem-Solving
User Support
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Experience Principal Engineer in Irvine, CA, USA is between $118,000 and $189,000. This range can vary depending on the employer, the individual's experience, and other factors.
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Johnson & Johnson is an investment holding company with interests in health care products. It engages in research and development, manufacture and sale of personal care hygienic products, pharmaceuticals and surgical equipment. The company operates through the following business segments: Consumer, Pharmaceutical and Medical Devices.

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