Johns Hopkins University

Travel Services Manager

Johns Hopkins University

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Johns Hopkins University, where we value diverse perspectives and strive for excellence in all aspects of our institution. We are currently seeking a dynamic and highly organized individual to join our team as a Travel Services Manager. In this role, you will be responsible for overseeing all travel arrangements for faculty, staff, and students, ensuring efficient and cost-effective travel solutions. As a key member of our team, you will play a crucial role in promoting the university's mission and supporting the academic and professional development of our community. We are looking for a candidate with strong leadership skills, exceptional attention to detail, and a passion for providing exceptional customer service. If you have a background in travel coordination and a desire to contribute to the success of our university, we encourage you to apply for this exciting opportunity.

  1. Manage all aspects of travel arrangements for faculty, staff, and students, including flights, accommodations, ground transportation, and visas.
  2. Develop and maintain relationships with travel vendors to negotiate competitive rates and ensure high-quality services for our community.
  3. Create and implement policies and procedures for travel booking and reimbursement, ensuring compliance with university guidelines and budget constraints.
  4. Provide excellent customer service by responding promptly to inquiries and resolving any travel-related issues.
  5. Collaborate with various departments and stakeholders to coordinate travel for university events and conferences.
  6. Monitor and analyze travel expenses to identify cost-saving opportunities and make recommendations for budget allocation.
  7. Train and supervise a team of travel coordinators, providing guidance and support to ensure efficient and effective travel services.
  8. Stay updated on industry trends and best practices to continuously improve the university's travel services.
  9. Maintain accurate records and reports of all travel activities and expenses.
  10. Uphold the university's values of diversity and excellence in all interactions and decisions.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Hospitality Management, Or A Related Field.

  • Minimum Of 5 Years Experience In The Travel Industry, Including At Least 2 Years In A Managerial Role.

  • Strong Knowledge Of Travel Industry Trends, Regulations, And Best Practices.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Manage A Team And Build Relationships With Vendors And Clients.

  • Proficiency In Travel Booking Systems And Software, Such As Sabre Or Amadeus, As Well As Microsoft Office And Other Relevant Programs.

Required Skills
  • Budgeting

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Multitasking

  • Leadership

  • Event Planning

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Negot

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Travel Services Manager in Baltimore, MD, USA is between $60,000 and $90,000 per year. This salary range may vary depending on the specific company, years of experience, and level of education.

Additional Information
Johns Hopkins University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 25th, 2025
Apply BeforeSeptember 24th, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Johns Hopkins University

Johns Hopkins University is a private research university in Baltimore, Maryland. Founded in 1876, the university was named for its first benefactor, the American entrepreneur, abolitionist, and philanthropist Johns Hopkins.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started