Patient Service Coordinator/CMA

Are you a compassionate and organized individual looking for a rewarding career in healthcare? Johns Hopkins University is seeking a Patient Service Coordinator/CMA to join our dynamic team. In this role, you will play a crucial part in providing exceptional patient care and support. We are seeking a highly motivated individual with strong communication and customer service skills. A Certified Medical Assistant (CMA) certification is required for this position. If you are dedicated to making a positive impact in the lives of patients, we encourage you to apply for this exciting opportunity at Johns Hopkins University.

1. Schedule and coordinate patient appointments, ensuring efficiency and accuracy in the scheduling process.
2. Greet and check-in patients, collect necessary information and verify insurance coverage.
3. Assist with patient registration, including inputting patient information into electronic medical records system.
4. Prepare and maintain patient medical records, ensuring compliance with privacy regulations.
5. Serve as a liaison between patients and healthcare providers, ensuring clear and effective communication.
6. Collect patient payments and handle financial transactions, including insurance claims and billing.
7. Monitor and order office and medical supplies to maintain inventory levels and ensure efficient operations.
8. Prepare and maintain exam rooms and equipment, ensuring cleanliness and functionality.
9. Administer basic medical procedures, such as taking vitals and collecting samples, under the supervision of a healthcare provider.
10. Educate patients on procedures, medications, and follow-up care instructions.
11. Respond to patient inquiries and concerns in a timely and professional manner.
12. Collaborate with other healthcare professionals to ensure seamless patient care.
13. Adhere to HIPAA guidelines and maintain strict confidentiality of patient information.
14. Participate in ongoing training and professional development to stay updated on industry standards and procedures.
15. Maintain a compassionate and caring attitude towards patients, providing emotional support and empathy when needed.

According to JobzMall, the average salary range for a Patient Service Coordinator/CMA in Baltimore, MD, USA is $32,000 to $45,000 per year. This may vary depending on factors such as experience, education, and the specific employer.

Johns Hopkins University is a private research university in Baltimore, Maryland. Founded in 1876, the university was named for its first benefactor, the American entrepreneur, abolitionist, and philanthropist Johns Hopkins.