Johns Hopkins Medicine

Spanish Bilingual Admissions Coordinator

Johns Hopkins Medicine

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a bilingual Spanish speaker looking for a career in the healthcare field? Look no further! Johns Hopkins Medicine is seeking a highly motivated and organized individual to join our team as a Spanish Bilingual Admissions Coordinator. In this role, you will be responsible for assisting patients and their families in navigating the admissions process at our prestigious institution. We are seeking someone with strong communication skills, attention to detail, and a passion for providing exceptional customer service. If you possess these qualifications and are eager to make a difference in the lives of our diverse patient population, we encourage you to apply for this rewarding opportunity.

  1. Serve as the main point of contact for Spanish-speaking patients and their families during the admissions process.
  2. Communicate effectively with patients and their families in both Spanish and English, ensuring clear understanding of procedures and requirements.
  3. Facilitate the admissions process by collecting necessary information and maintaining accurate records.
  4. Coordinate with various departments within Johns Hopkins Medicine to ensure a smooth admissions process for patients.
  5. Assist patients with completing necessary paperwork and obtaining required documentation.
  6. Provide exceptional customer service to patients and their families, addressing any questions or concerns they may have.
  7. Maintain confidentiality and adhere to HIPAA regulations when handling patient information.
  8. Collaborate with interpreters and other language services to ensure effective communication with non-English speaking patients.
  9. Keep track of patient admissions data and provide regular reports to management.
  10. Continuously improve processes and procedures to enhance the overall patient experience.
  11. Stay up-to-date on healthcare regulations and policies to ensure compliance in all aspects of the admissions process.
  12. Act as a cultural liaison between patients and healthcare staff to promote a respectful and inclusive environment.
  13. Work closely with insurance companies and other third-party payers to obtain necessary authorizations and verify coverage.
  14. Attend training and development programs to stay current on best practices and industry standards.
  15. Represent Johns Hopkins Medicine in a professional and positive manner at all times.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Fluency In Spanish And English: The Ideal Candidate Should Be Able To Communicate Fluently And Effectively In Both Spanish And English, As This Role Will Involve Interacting With Spanish-Speaking Patients And Their Families.

  • Bachelor's Degree In A Related Field: A Strong Educational Background In A Relevant Field Such As Healthcare Administration, Public Health, Or Linguistics Is Preferred.

  • Previous Experience In Admissions Or Healthcare: The Candidate Should Have At Least 2-3 Years Of Experience In A Similar Role, Preferably In A Healthcare Setting. This Will Ensure Familiarity With The Admissions Process And Medical Terminology.

  • Knowledge Of Cultural Competency: As A Spanish Bilingual Admissions Coordinator, The Candidate Will Be Working With A Diverse Patient Population. Therefore, Understanding And Respecting Cultural Differences And Being Able To Provide Culturally Sensitive Care Is Essential.

  • Excellent Organizational And Communication Skills: The Candidate Should Possess Strong Organizational Skills And Attention To Detail To Effectively Manage The Admissions Process. Additionally, Strong Communication Skills, Both Verbal And Written, Are Necessary To Effectively Communicate With Patients, Families, And Other Healthcare Professionals.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Teamwork

  • Cultural competency

  • Problem-Solving

  • Patient Advocacy

  • Bilingual Fluency

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spanish Bilingual Admissions Coordinator in Baltimore, MD, USA is between $35,000 and $45,000 per year. However, this can vary depending on the specific company, level of experience, and other factors.

Additional Information
Johns Hopkins Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Johns Hopkins Medicine

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started