Johns Hopkins Medicine

Patient Liaison

Johns Hopkins Medicine

Washington, DC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Johns Hopkins Medicine is looking for an enthusiastic and dedicated Patient Liaison to join our team. As a Patient Liaison, you will be the primary point of contact for patients and their families and provide compassionate, patient-centered care. You will be responsible for responding to inquiries, scheduling appointments, and managing communications with patients.To excel in this role, you must have a passion for serving patients and families, excellent communication and organizational skills, and the ability to think on your feet. You must also have an understanding of HIPAA guidelines and be willing to travel to different locations as needed. If you have a positive attitude and a desire to make a difference in the lives of our patients, we would love to hear from you.

Responsibilities:

  • Respond to patient inquiries in a timely and professional manner
  • Schedule appointments and manage patient communications
  • Provide compassionate, patient-centered care
  • Maintain knowledge of HIPAA guidelines
  • Travel to various locations as needed
  • Demonstrate excellent communication and organizational skills
  • Maintain a positive attitude and strive to make a difference in the lives of patients and families
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Proficiency In Microsoft Office Applications

  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multitask

  • Strong Customer Service Skills

  • Ability To Maintain Professional Demeanor

  • Minimum Of Two Years Of Experience In Patient Service Or Similar Role

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Negotiation

  • Conflict Resolution

  • Compassion

  • Empathy

  • Confidentiality

  • Problem-Solving

  • Professionalism

  • Organizational

  • Technology

  • Patient relations

  • Interpersonal

  • supportive

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Liaison in Washington, DC, USA is between $35,000 and $65,000 per year. Salaries may vary depending on location, experience, and other factors.

Additional Information
Johns Hopkins Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 14th, 2023
Apply BeforeMay 10th, 2026
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About Johns Hopkins Medicine

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.

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