Johns Hopkins Medicine

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding and meaningful job in the healthcare field? Johns Hopkins Medicine is seeking a compassionate and reliable individual to join our team as a Patient Escort. As a Patient Escort, you will play an integral role in ensuring the comfort and safety of our patients as they move throughout our facilities. We are looking for someone who is dedicated to providing exceptional care and has excellent communication skills. If you are a team player with a strong work ethic and a passion for helping others, we would love to have you join our team!

  1. Safely and efficiently transport patients to and from various locations within the healthcare facility, including but not limited to, exam rooms, diagnostic testing areas, and surgical suites.
  2. Communicate clearly and effectively with patients, their families, and other healthcare team members to ensure a smooth and positive experience for the patient.
  3. Monitor and assess patient needs, including their physical and emotional state, and provide appropriate assistance or support as needed.
  4. Adhere to all safety protocols and infection control measures to ensure the safety and well-being of patients and staff.
  5. Maintain a professional and compassionate demeanor at all times, showing empathy and understanding towards patients and their families.
  6. Handle difficult or emergency situations calmly and effectively, following established procedures and protocols.
  7. Keep accurate records of patient transport activities, including any delays, incidents, or concerns.
  8. Report any issues or concerns regarding patient care or equipment to the appropriate personnel.
  9. Assist with maintaining a clean and organized environment in patient care areas, including removing and disposing of any waste or soiled linens.
  10. Attend training sessions and meetings to stay updated on policies, procedures, and new equipment related to patient transport.
  11. Collaborate with other members of the healthcare team to ensure efficient and effective patient care.
  12. Contribute to a positive and supportive work environment by actively participating in team meetings and demonstrating a strong work ethic.
  13. Maintain patient confidentiality and adhere to all HIPAA regulations.
  14. Follow all hospital and departmental policies and procedures.
  15. Perform other duties as assigned by the supervisor or manager.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Equivalent Is Usually Required For A Patient Escort Position At Johns Hopkins Medicine. This Demonstrates A Basic Level Of Education And The Ability To Follow Instructions And Communicate Effectively.

  • Cpr Certification: Patient Escorts May Have To Assist Patients During Transport And May Encounter Medical Emergencies. Therefore, Having Current Cpr Certification Is Essential To Ensure The Safety And Well-Being Of Patients.

  • Previous Experience In Healthcare Or Customer Service: While Not Always Required, Having Experience In A Healthcare Setting Or In Customer Service Can Be Beneficial For A Patient Escort. This Shows An Understanding Of Patient Care And The Ability To Handle Potentially Difficult Situations.

  • Good Communication And Interpersonal Skills: Patient Escorts Are Responsible For Interacting With Patients, Their Families, And Healthcare Staff. As Such, Strong Communication And Interpersonal Skills Are Necessary To Provide A Positive And Comforting Experience For Patients.

  • Physical Fitness And Stamina: This Position May Require Lifting And Pushing Patients In Wheelchairs Or Stretchers, As Well As Walking Long Distances Throughout The Hospital. Therefore, A Certain Level Of Physical Fitness And Stamina Is Necessary To Perform The Duties Of A Patient Escort Effectively.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Interpersonal skills

  • Attention to detail

  • Compassion

  • customer service

  • Teamwork

  • Empathy

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Patient Escort in Baltimore, MD, USA is $26,000 - $31,000 per year. However, this can vary depending on experience, qualifications, and the specific employer.

Additional Information
Johns Hopkins Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
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About Johns Hopkins Medicine

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.

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