Patient Access Specialist

Are you passionate about providing exceptional customer service and making a positive impact in the healthcare industry? Look no further, as Johns Hopkins Medicine is seeking a dedicated and dynamic individual to join our team as a Patient Access Specialist. In this role, you will play a vital role in ensuring that patients receive timely and efficient access to the world-renowned care provided at our prestigious institution. We are seeking candidates with excellent communication skills, strong attention to detail, and a commitment to delivering compassionate care. If you are ready to take your career to the next level, apply now!

1. Provide exceptional customer service to patients and their families, ensuring a positive experience with Johns Hopkins Medicine.
2. Facilitate timely and efficient access to healthcare services for patients by scheduling appointments, coordinating referrals, and verifying insurance information.
3. Demonstrate a strong understanding of Johns Hopkins Medicine's services and facilities to assist patients in navigating their healthcare needs.
4. Maintain accurate and up-to-date patient records, ensuring compliance with HIPAA regulations.
5. Communicate clearly and effectively with patients, physicians, and other healthcare professionals to coordinate care and resolve any issues that may arise.
6. Demonstrate a high level of attention to detail to ensure accuracy and completeness of all patient information.
7. Provide compassionate care and support to patients during their interactions with Johns Hopkins Medicine.
8. Continuously seek opportunities to improve processes and enhance the patient experience.
9. Adhere to all hospital policies and procedures to maintain a safe and professional work environment.
10. Collaborate with other members of the healthcare team to ensure efficient and effective patient care.
11. Stay up-to-date on industry trends and changes in healthcare regulations to ensure compliance.
12. Act as an ambassador for Johns Hopkins Medicine, promoting a positive image and reputation to patients and the community.
13. Take on additional responsibilities and projects as assigned by management.

According to JobzMall, the average salary range for a Patient Access Specialist in Baltimore, MD, USA is between $32,000 to $50,000 per year. However, this can vary based on factors such as the specific company, experience level, and education of the individual. Some Patient Access Specialists may earn higher salaries depending on their job responsibilities and performance.

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.