Medical Office Coordinator

Welcome to Johns Hopkins Medicine, where we are committed to providing the highest quality of care to our patients and their families. We are seeking a highly organized and detail-oriented individual to join our team as a Medical Office Coordinator. In this role, you will play a crucial part in supporting our healthcare professionals and ensuring the smooth operation of our medical office. As the face of our organization, you will have the opportunity to make a positive impact on the lives of those we serve. If you have a passion for healthcare and possess excellent communication and administrative skills, we encourage you to apply. Join us in our mission to deliver exceptional healthcare at Johns Hopkins Medicine.

1. Greet and welcome patients and visitors to the medical office in a friendly and professional manner.
2. Schedule patient appointments and manage provider schedules to optimize efficiency.
3. Answer phone calls and respond to inquiries from patients and their families, providing accurate and helpful information.
4. Maintain patient records and ensure all necessary documentation is complete and accurate.
5. Coordinate with insurance companies and other healthcare providers to obtain necessary authorizations and referrals.
6. Assist in the processing of patient payments and insurance claims.
7. Collaborate with healthcare professionals to ensure timely and accurate communication and coordination of patient care.
8. Maintain inventory of office and medical supplies and place orders as needed.
9. Coordinate and oversee the maintenance and cleaning of the office space.
10. Uphold patient confidentiality and adhere to HIPAA regulations.
11. Train and supervise administrative staff, providing guidance and support when needed.
12. Collaborate with other departments within Johns Hopkins Medicine to ensure seamless operations and exceptional patient care.
13. Continuously seek opportunities to improve processes and enhance the patient experience.
14. Keep abreast of changes and updates in the healthcare industry and ensure compliance with regulations and policies.
15. Demonstrate a strong commitment to the organization's mission and values in all interactions with patients, visitors, and colleagues.

According to JobzMall, the average salary range for a Medical Office Coordinator in Baltimore, MD, USA is between $35,000 and $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or healthcare facility that the individual is employed by. Additionally, some Medical Office Coordinators may also receive benefits such as health insurance, retirement plans, and paid time off.

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.