Medical Office Assistant

Welcome to Johns Hopkins Medicine, where we strive to provide the highest quality of healthcare to our patients. We are currently seeking a skilled and dedicated Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in ensuring the smooth and efficient operation of our medical office. The ideal candidate will possess strong organizational skills, attention to detail, and exceptional communication abilities. If you have a passion for providing exceptional patient care and are looking for a rewarding career in the medical field, we encourage you to apply for this exciting opportunity at Johns Hopkins Medicine.

1. Greet and welcome patients, visitors, and staff in a friendly and professional manner.
2. Answer phone calls and schedule appointments for patients.
3. Collect and update patient information, including personal and insurance details.
4. Maintain patient records and ensure their accuracy and confidentiality.
5. Assist healthcare providers with patient examinations and procedures.
6. Prepare examination rooms and ensure they are clean and stocked with necessary supplies.
7. Communicate with patients regarding their appointments, test results, and follow-up care.
8. Process and file medical documents, such as lab results and referrals.
9. Coordinate and schedule patient referrals to other healthcare providers.
10. Manage incoming and outgoing mail, emails, and faxes.
11. Maintain inventory of office and medical supplies and place orders when necessary.
12. Manage billing and insurance claims, including verifying insurance coverage and collecting payments.
13. Collaborate with other departments to ensure efficient and timely patient care.
14. Follow all HIPAA regulations and maintain patient confidentiality.
15. Provide excellent customer service to patients and their families.
16. Attend staff meetings and training sessions as required.
17. Continuously update knowledge and skills through professional development opportunities.
18. Understand and adhere to all policies and procedures of Johns Hopkins Medicine.
19. Perform other duties as assigned by the supervisor or manager.

According to JobzMall, the average salary range for a Medical Office Assistant in Washington, DC, USA is $38,000 - $50,000 per year. However, this can vary depending on factors such as the specific job responsibilities, level of experience, and employer. Some positions may also offer additional benefits such as healthcare and retirement plans.

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.