Bilingual Patient Liaison

Are you passionate about providing exceptional care and support to patients from diverse backgrounds? Do you have strong communication skills in both English and another language? If so, Johns Hopkins Medicine is seeking a highly motivated and compassionate Bilingual Patient Liaison to join our team. In this role, you will play a crucial role in ensuring that our patients receive the highest quality of care and assistance during their medical journey. We are looking for individuals who are empathetic, culturally sensitive, and have experience working with diverse populations. If you are dedicated to making a positive impact on the lives of others, we encourage you to apply for this exciting opportunity.

1. Serve as a liaison between patients and healthcare providers, ensuring clear and effective communication for patients who speak a language other than English.
2. Provide exceptional care and support to patients from diverse backgrounds, taking into consideration their unique needs and cultural differences.
3. Utilize strong communication skills in both English and another language to effectively communicate with patients and healthcare providers.
4. Advocate for patients and their families, ensuring their needs and concerns are addressed and resolved in a timely and compassionate manner.
5. Collaborate with medical staff to coordinate and facilitate patient appointments, procedures, and follow-up care.
6. Stay up-to-date on healthcare policies, procedures, and resources to effectively assist patients in navigating the healthcare system.
7. Demonstrate empathy, cultural sensitivity, and understanding towards patients and their families to build trust and rapport.
8. Maintain accurate and detailed records of patient interactions and ensure confidentiality of all patient information.
9. Assist in the development and implementation of culturally appropriate programs and resources to better serve diverse patient populations.
10. Continuously seek ways to improve patient satisfaction and outcomes through effective communication and support.

According to JobzMall, the average salary range for a Bilingual Patient Liaison in Baltimore, MD, USA is $38,000 - $50,000 per year. This can vary depending on factors such as experience, education, and employer. Some positions may also offer benefits such as health insurance and paid time off.

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.