Administrative Service Representative

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, then we have an exciting opportunity for you! Johns Hopkins Medicine is seeking an administrative service representative to join our team. In this role, you will be responsible for providing administrative support to our healthcare professionals and ensuring a positive experience for our patients. We are looking for someone who is dedicated, personable, and has a strong attention to detail. If you meet these qualifications and are looking for a fulfilling career in a prestigious healthcare organization, we encourage you to apply!

1. Provide administrative support to healthcare professionals: The administrative service representative will be responsible for assisting healthcare professionals with various administrative tasks such as scheduling appointments, organizing patient records, and managing correspondence.
2. Ensure exceptional customer service: The primary responsibility of this role is to ensure a positive experience for patients by providing exceptional customer service. This includes greeting and assisting patients, addressing their inquiries and concerns, and maintaining a friendly and professional demeanor at all times.
3. Maintain organization and attention to detail: The ideal candidate for this role should possess strong organizational skills and attention to detail. They will be responsible for managing and organizing patient records, scheduling appointments, and maintaining accurate and up-to-date information.
4. Thrive in a fast-paced environment: This position requires an individual who can handle a fast-paced and dynamic work environment. The administrative service representative will need to multitask, prioritize tasks, and work efficiently to meet deadlines while maintaining a high level of accuracy.
5. Collaborate with team members: The successful candidate will be a team player and will be required to collaborate with other team members to ensure the smooth operation of the healthcare facility. This may include assisting colleagues with tasks, providing backup support, and communicating effectively with team members.
6. Adhere to company policies and procedures: The administrative service representative must adhere to all company policies and procedures related to patient confidentiality, safety, and other relevant protocols. They must also stay up-to-date with industry regulations and changes.
7. Maintain a professional and friendly demeanor: This role requires an individual who can maintain a professional and friendly demeanor at all times. The administrative service representative will be the first point of contact for patients and should represent the company in a positive and welcoming manner.
8. Continuously improve processes: The successful candidate will be expected to identify areas of improvement and suggest solutions to enhance the efficiency and effectiveness of administrative processes. They should also possess a willingness to learn and adapt to new systems and technologies.
9. Demonstrate dedication and reliability: This role

According to JobzMall, the average salary range for a Administrative Service Representative in Columbia, MD, USA is $35,000 - $60,000 per year. This range may vary depending on the specific job duties, experience level, and company size.

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.