Desktop Support Specialist
Triage incoming tickets about Epic printing problems. Investigate offline workstation and printers. Work with LAN Admins to get data about workstations and printers. Work on Epic inventory update emails. Maintain Epic printer inventory for campus. Walk through and follow up with printer inventory change Relabel printer as needed. Answer billing questions for Enterprise Print Management Billing – review and share data with requestor. Access Web Jet Admin, VPSX Console, and other printer dashboards to maintain updated printer information.
Two years related experience.
Ability to execute assigned project tasks within established schedule
Ability to communicate effectively in the service of users and colleagues.
Troubleshooting skills
Time Management Skills
Critical thinking and reasoning skills
Sound documentation skills
Process Improvement
Verbal communication
written communication
Problem-Solving
Strong organizational skills
Flexibility/Adaptability
Attention to detail and accuracy
Multi-tasking
According to JobzMall, the average salary range for a Desktop Support Specialist in 1800 Orleans St, Baltimore, MD 21287, USA is $38,000 to $48,000 per year. This salary range may vary depending on a variety of factors, such as experience, education, certifications, and more. Additionally, other factors such as the economy and the cost of living in the area may also affect the salary range for this position.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Johns Hopkins All Children's Hospital is a pediatric acute care children's hospital hospital located in St. Petersburg, Florida. The hospital has 259 beds and is affiliated with the USF Morsani College of Medicine.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started