JLL

Lead UX Researcher, BI and Analytics

JLL

1703 W 5th St, Austin, TX 78703, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are currently seeking a Lead User Experience Researcher (Open to Remote Hire) specializing in both quantitative and qualitative research to join our JLL Technologies Revenue Design team. We are a rapidly growing creative team tasked with providing the best experience for our customers. Articulating and rolling out those research plans in collaboration with UX designers, product managers and other stakeholders. Presenting findings and recommendations for next steps -- whether they’re product/design decisions or further research.
Conducting qualitative user interviews and tests. Conducting quantitative research to explain and validate findings. Conducting competitive research and analysis, identify industry standards and trends. Developing user profiles, personas, core user scenarios, and journey maps.

Where is this job?
This job is located at 1703 W 5th St, Austin, TX 78703, USA
Job Qualifications
  • 5+ years of professional experience in user research (enterprise or SaaS software preferred)

  • Experience in designing and conducting user research and informing product and design decisions with research outcomes

  • Ability to wireframe and articulate design recommendations based on research outcomes

  • Experience with running surveys with Microsoft Forms, Google Forms, Typeform or similar a plus

Required Skills
  • Time Management Skills

  • Pendo

  • Quantitative research and analysis

  • SaaS product analytics

Soft Skills
  • Results Oriented

  • Detail Oriented

  • Problem-solving and resourcefulness

  • Strong organizational skills

  • Flexibility/Adaptability

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Lead UX Researcher, BI and Analytics in 1703 W 5th St, Austin, TX 78703, USA is $81,000-$115,000 per year. This salary range may vary depending on the individual's experience and qualifications.

Additional Information
JLL is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 16th, 2022
Apply BeforeJune 9th, 2026
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About JLL

JLL is a world leader in real estate services, powered by an entrepreneurial spirit. We want the most ambitious clients to work with us, and the most ambitious people to work for us. It's as simple as that. We buy, build, occupy and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. From tech startups to global firms, our clients span industries including banking, energy, healthcare, law, life sciences, manufacturing and technology.

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