

Frequently Asked Questions about JEA Careers
Looking for more information about JEA, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What is the purpose of JEA?
The purpose of JEA (Jacksonville Electric Authority) is to provide reliable and affordable electric, water, and sewer services to the residents and businesses of Jacksonville, Florida. JEA also aims to promote sustainable energy practices and support economic growth in the community. Additionally, JEA is responsible for managing and maintaining the city's utility infrastructure and ensuring customer satisfaction through exceptional service.
- What types of careers are available at JEA?
JEA offers a wide range of career opportunities, including positions in engineering, finance, customer service, information technology, human resources, and communications. Other career options include roles in water and wastewater treatment, power generation, environmental services, and fleet operations. JEA also offers apprenticeships and internships for students and individuals looking to gain hands-on experience in the utility industry.
- How do I apply for a job at JEA?
To apply for a job at JEA, you can visit their official website and click on the "Careers" section. From there, you can browse through current job openings and submit your application online. Alternatively, you can also visit one of their local job fairs or career events to speak with a representative and submit your application in person.
- What are the minimum qualifications for a JEA job?
The minimum qualifications for a JEA job typically include a high school diploma or equivalent, some positions may require a college degree or specific certifications. Candidates must also pass a pre-employment drug test and background check. Additionally, certain positions may have physical requirements such as the ability to lift heavy objects. Previous experience in the field may also be preferred.
- What is the hiring process like at JEA?
The hiring process at JEA typically involves submitting an online application, followed by a series of interviews with HR representatives and potential supervisors. Applicants may also be required to take assessments or participate in skills tests. Background checks and drug screenings are conducted before a job offer is extended. Overall, the process can take several weeks to complete.
- Is there an age requirement for working at JEA?
Yes, individuals must be at least 18 years old to work at JEA. This is due to safety concerns and the physical demands of certain job responsibilities. Additionally, some positions may require specific certifications or experience that can only be obtained after reaching a certain age. This age requirement is in place to ensure the safety and well-being of both employees and customers.
- Are there any physical requirements for JEA jobs?
Yes, there are physical requirements for JEA jobs. The specific requirements vary depending on the position, but in general, applicants must be able to perform the essential functions of the job, which may include lifting, standing, and operating equipment. JEA may also conduct physical exams to ensure that applicants are physically capable of performing the job duties. Additionally, certain jobs may have specific height, weight, or physical fitness requirements.
- What benefits are offered for JEA employees?
JEA offers a wide range of benefits for its employees, including competitive salaries, comprehensive healthcare plans, retirement savings options, paid time off, and professional development opportunities. Other benefits include tuition reimbursement, employee assistance programs, and flexible work arrangements. JEA also offers a variety of wellness programs and resources to help employees maintain a healthy work-life balance. Overall, these benefits aim to support the physical, emotional, and financial well-being of JEA employees.
- Can I apply for multiple positions at JEA?
Yes, you can apply for multiple positions at JEA as long as you meet the qualifications and requirements for each position. However, it is important to note that each application will be evaluated separately and there is no guarantee of being selected for multiple positions. It is recommended to carefully review the job descriptions and requirements before applying to ensure you are the best fit for each position.
- Is there a probationary period for new employees at JEA?
Yes, there is a probationary period for new employees at JEA. The duration of the probationary period varies depending on the position and department, but it typically lasts anywhere from 90 days to six months. During this time, new employees are closely monitored and evaluated to determine their suitability for the job. This period also allows for training, acclimation to the company culture, and familiarization with job responsibilities.
- What is the dress code for JEA employees?
The dress code for JEA employees is business casual. This means that employees are expected to dress professionally, but not necessarily in formal business attire. Appropriate clothing includes collared shirts, blouses, dress pants, skirts, and dresses. Casual wear such as t-shirts, jeans, and sneakers are not permitted. Employees are also expected to maintain a neat and clean appearance.
- Are there opportunities for career advancement at JEA?
Yes, there are opportunities for career advancement at JEA. The company offers various training programs, mentorship opportunities, and career development initiatives to help employees grow and advance in their careers. JEA also has a strong promote-from-within culture, where employees are given the chance to apply for higher positions within the company. Additionally, JEA values employee feedback and actively works to create opportunities for career advancement based on employee interests and goals.
- Is there a retirement plan available for JEA employees?
Yes, there is a retirement plan available for JEA (Jacksonville Electric Authority) employees. JEA offers a defined benefit pension plan, which provides a monthly benefit based on an employee's years of service and earnings. In addition, JEA also offers a defined contribution plan, where employees can contribute a portion of their salary to a retirement account and receive a matching contribution from JEA.
- How does JEA promote diversity and inclusion in the workplace?
JEA promotes diversity and inclusion in the workplace through various initiatives such as diversity training for employees, creating a diverse hiring process, and actively seeking out diverse suppliers and contractors. The company also fosters a culture of inclusivity and encourages open communication and respect for different perspectives. JEA values diversity and recognizes that it brings a multitude of benefits to the organization, its employees, and the community it serves.
- What is the work culture like at JEA?
The work culture at JEA is diverse, collaborative, and focused on customer service. Employees are encouraged to share ideas, take ownership of their work, and strive for continuous improvement. There is a strong emphasis on teamwork and communication, and employees are provided with opportunities for training and development. Overall, the work culture at JEA promotes a positive and productive environment for employees to thrive in.
- Does JEA offer any training or development programs for employees?
Yes, JEA offers a variety of training and development programs for its employees. These include leadership development programs, technical and job-specific training, and professional development opportunities such as workshops and seminars. JEA also has a tuition reimbursement program for employees who wish to pursue further education and training. These programs help employees enhance their skills and knowledge, and contribute to their career growth within the company.
- Are there opportunities for flexible work schedules at JEA?
Yes, JEA offers opportunities for flexible work schedules through various programs such as telecommuting, compressed workweek, and flexible start and end times. These options allow employees to adjust their work hours to better fit their personal needs and responsibilities. JEA recognizes the importance of work-life balance and strives to provide a supportive and accommodating work environment for its employees.
- What is the average salary for JEA employees?
The average salary for JEA (Jacksonville Electric Authority) employees is approximately $70,000 per year. This figure can vary depending on the specific job position, experience level, and location of the employee. JEA offers competitive salaries and benefits packages to attract and retain top talent in the industry.
- Is relocation assistance available for JEA employees?
Yes, relocation assistance is available for JEA employees who are required to relocate for their job. This may include reimbursement for moving expenses, temporary housing, and other relocation-related costs. The specific details and eligibility criteria for relocation assistance may vary depending on the employee's position and the reason for relocation. Employees are encouraged to speak with their HR representative for more information.
- Does JEA have a code of conduct for employees?
Yes, JEA has a code of conduct for employees that outlines the expected behavior and ethical standards for all employees. This code includes guidelines for workplace conduct, confidentiality, conflicts of interest, and compliance with laws and regulations. Employees are expected to abide by this code in order to maintain a professional and ethical work environment.