JEA

Frequently Asked Questions about JEA Careers

Looking for more information about JEA, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

Does JEA offer any training or development programs for employees?

Yes, JEA offers a variety of training and development programs for its employees. These include leadership development programs, technical and job-specific training, and professional development opportunities such as workshops and seminars. JEA also has a tuition reimbursement program for employees who wish to pursue further education and training. These programs help employees enhance their skills and knowledge, and contribute to their career growth within the company.

What is JEA's stance on environmental sustainability?

JEA is committed to promoting and implementing sustainable practices to ensure a healthy environment for current and future generations. We strive to reduce our carbon footprint by investing in renewable energy sources, implementing energy-efficient technologies, and promoting conservation efforts. Our goal is to balance economic growth with environmental responsibility, and we continuously evaluate our operations to minimize our impact on the environment.

What is JEA?

JEA stands for the Jacksonville Electric Authority, which is a municipal-owned utility company in Jacksonville, Florida. It provides electricity, water, and sewer services to over 900,000 customers in Northeast Florida. JEA is committed to providing reliable and affordable services while also promoting environmental sustainability and community involvement. They also offer various programs and resources to help customers conserve energy and save money on their utility bills.

How can I stay updated on current job openings at JEA?

One way to stay updated on current job openings at JEA is to regularly check their official website and career page. You can also follow their social media accounts and sign up for job alert emails to receive notifications about new job postings. Additionally, networking with current or former employees and attending job fairs or career events hosted by JEA can also provide information on job opportunities.

Is there a drug testing policy for JEA employees?

Yes, JEA's drug testing policy requires pre-employment drug screening for all positions and random drug testing for safety-sensitive positions. Employees may also be subject to drug testing if there is reasonable suspicion of drug use or if involved in a workplace accident. Refusal to comply with the drug testing policy may result in disciplinary action, up to and including termination.

Does JEA offer any internships or co-op programs?

Yes, JEA does offer internships and co-op programs. These programs provide students with hands-on experience in a professional setting and allow them to apply their academic knowledge in real-world situations. JEA offers internships and co-op opportunities in various departments such as engineering, finance, and customer service. These programs are a great way for students to gain valuable skills and knowledge while also networking and potentially securing future employment with JEA.

What are the typical working hours for JEA employees?

The typical working hours for JEA employees vary depending on their job duties and department. Most employees work a standard 40-hour workweek, Monday through Friday. However, some positions may require evening or weekend shifts, especially for customer service and maintenance roles. Emergency response and management positions may also have non-traditional working hours to ensure 24/7 coverage.

Are there any opportunities for remote work at JEA?

Yes, there are opportunities for remote work at JEA. JEA offers a variety of positions that can be performed remotely, such as customer service, IT, and administrative roles. Additionally, JEA has implemented a telecommuting policy that allows eligible employees to work from home on a regular or occasional basis. This policy aims to provide employees with a better work-life balance and increase efficiency in certain job functions.

Does JEA offer any tuition reimbursement programs?

No, JEA does not offer any tuition reimbursement programs. However, they do offer a competitive salary and benefits package, as well as opportunities for professional development and continuing education. Employees may also be eligible for educational assistance programs through their union or other external sources.

What is the work-life balance like at JEA?

The work-life balance at JEA is generally considered to be good. Employees have access to flexible schedules and telecommuting options, which allows for better control over their personal time. Additionally, the company offers generous vacation and sick leave policies, as well as opportunities for professional development and advancement. JEA also prioritizes creating a positive and supportive work environment, which contributes to a healthy work-life balance for its employees.

Are there any specific technical skills required for JEA jobs?

Yes, specific technical skills may vary depending on the specific job within JEA. For example, positions in engineering may require knowledge of CAD software, while positions in IT may require proficiency in coding languages. Other positions may require knowledge of specific equipment or machinery. Overall, JEA jobs may require a range of technical skills, but the required skills will depend on the specific job duties.

Does JEA have a code of conduct for employees?

Yes, JEA has a code of conduct for employees that outlines the expected behavior and ethical standards for all employees. This code includes guidelines for workplace conduct, confidentiality, conflicts of interest, and compliance with laws and regulations. Employees are expected to abide by this code in order to maintain a professional and ethical work environment.

Is relocation assistance available for JEA employees?

Yes, relocation assistance is available for JEA employees who are required to relocate for their job. This may include reimbursement for moving expenses, temporary housing, and other relocation-related costs. The specific details and eligibility criteria for relocation assistance may vary depending on the employee's position and the reason for relocation. Employees are encouraged to speak with their HR representative for more information.

What is the average salary for JEA employees?

The average salary for JEA (Jacksonville Electric Authority) employees is approximately $70,000 per year. This figure can vary depending on the specific job position, experience level, and location of the employee. JEA offers competitive salaries and benefits packages to attract and retain top talent in the industry.

Are there opportunities for flexible work schedules at JEA?

Yes, JEA offers opportunities for flexible work schedules through various programs such as telecommuting, compressed workweek, and flexible start and end times. These options allow employees to adjust their work hours to better fit their personal needs and responsibilities. JEA recognizes the importance of work-life balance and strives to provide a supportive and accommodating work environment for its employees.

What is the purpose of JEA?

The purpose of JEA (Jacksonville Electric Authority) is to provide reliable and affordable electric, water, and sewer services to the residents and businesses of Jacksonville, Florida. JEA also aims to promote sustainable energy practices and support economic growth in the community. Additionally, JEA is responsible for managing and maintaining the city's utility infrastructure and ensuring customer satisfaction through exceptional service.

What is the work culture like at JEA?

The work culture at JEA is diverse, collaborative, and focused on customer service. Employees are encouraged to share ideas, take ownership of their work, and strive for continuous improvement. There is a strong emphasis on teamwork and communication, and employees are provided with opportunities for training and development. Overall, the work culture at JEA promotes a positive and productive environment for employees to thrive in.

How does JEA promote diversity and inclusion in the workplace?

JEA promotes diversity and inclusion in the workplace through various initiatives such as diversity training for employees, creating a diverse hiring process, and actively seeking out diverse suppliers and contractors. The company also fosters a culture of inclusivity and encourages open communication and respect for different perspectives. JEA values diversity and recognizes that it brings a multitude of benefits to the organization, its employees, and the community it serves.

Is there a retirement plan available for JEA employees?

Yes, there is a retirement plan available for JEA (Jacksonville Electric Authority) employees. JEA offers a defined benefit pension plan, which provides a monthly benefit based on an employee's years of service and earnings. In addition, JEA also offers a defined contribution plan, where employees can contribute a portion of their salary to a retirement account and receive a matching contribution from JEA.

Are there opportunities for career advancement at JEA?

Yes, there are opportunities for career advancement at JEA. The company offers various training programs, mentorship opportunities, and career development initiatives to help employees grow and advance in their careers. JEA also has a strong promote-from-within culture, where employees are given the chance to apply for higher positions within the company. Additionally, JEA values employee feedback and actively works to create opportunities for career advancement based on employee interests and goals.