Virtual Patient Navigator – Diabetes
Welcome to IQVIA, a leading global provider of services and technology solutions to the life sciences industry. We are currently seeking a Virtual Patient Navigator specializing in Diabetes to join our dynamic team. In this role, you will have the opportunity to make a meaningful impact on patients' lives by providing them with support and guidance throughout their healthcare journey. We are looking for a compassionate and empathetic individual with a strong understanding of diabetes management and a passion for helping others. If you are a self-motivated team player with a desire to make a difference, we encourage you to apply for this exciting opportunity.
- Provide compassionate and empathetic support to patients with diabetes.
- Serve as a virtual guide for patients, helping them navigate their healthcare journey.
- Utilize strong understanding of diabetes management to provide accurate and helpful information.
- Build and maintain relationships with patients, understanding their individual needs and providing personalized support.
- Collaborate with healthcare providers to ensure patients receive comprehensive care.
- Stay up-to-date on industry trends and advancements in diabetes management.
- Participate in ongoing training and development to continually improve knowledge and skills.
- Maintain confidentiality and adhere to HIPAA regulations.
- Communicate effectively with patients and team members, both verbally and in writing.
- Work collaboratively with other team members to provide the best possible support to patients.
- Take initiative to identify and address patients' needs and concerns.
- Meet performance metrics and goals set by the company.
- Adhere to company policies and procedures.
- Demonstrate a positive and professional attitude at all times.
- Continuously strive to improve patient experience and satisfaction.
- Uphold the company's mission and values in all interactions with patients and team members.
Knowledge Of Diabetes Treatment And Management: The Ideal Candidate Should Have A Thorough Understanding Of Diabetes, Its Treatment Options, And Management Techniques. This Will Allow Them To Effectively Guide And Support Patients In Their Journey Towards Better Health.
Strong Communication Skills: As A Virtual Patient Navigator, The Candidate Will Be Responsible For Communicating With Patients, Healthcare Providers, And Other Stakeholders. Therefore, Excellent Communication Skills, Both Written And Verbal, Are Essential For This Role.
Experience In Patient Navigation: Previous Experience In Patient Navigation, Preferably In The Field Of Diabetes, Is Highly Desirable. This Will Demonstrate The Candidate's Ability To Effectively Support And Guide Patients Through The Healthcare System.
Proficiency In Virtual Platforms: As This Is A Virtual Role, The Candidate Must Be Comfortable And Proficient In Using Various Virtual Platforms Such As Video Conferencing, Electronic Health Records, And Patient Management Systems.
Empathy And Compassion: Dealing With Patients Who Have A Chronic Condition Like Diabetes Requires A High Level Of Empathy And Compassion. The Ideal Candidate Should Possess These Qualities To Build Trust And Rapport With Patients And Provide Them With The Necessary Support And Guidance.
Communication Skills
Data Analysis
Cultural competency
Health Coaching
technology proficiency
Disease Management
Patient education
Care Coordination
Resource Navigation
Medication Adherence
Telehealth Support
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Virtual Patient Navigator – Diabetes in Chicago, IL, USA is between $60,000 and $70,000 per year. This salary range may vary depending on factors such as the level of experience, education, and specific job responsibilities. Additionally, some employers may offer benefits such as health insurance, retirement plans, and bonuses. It is important to note that salaries may also differ based on the company or organization hiring for this position.
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IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.
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