Recall Support Specialist

IQVIA is looking for a Recall Support Specialist to join our team and provide outstanding support for our recall customers. As a Recall Support Specialist, you will be the primary contact for customers with recall or compliance related inquiries. You will be responsible for ensuring customers receive the highest level of support and service.The ideal candidate for this position is a customer-oriented professional with excellent communication and problem-solving skills. You must possess the ability to quickly identify and respond to customer inquiries in a timely and professional manner. You must be self-motivated and organized, with the ability to prioritize tasks and work in a fast-paced environment.If you possess the qualities and qualifications we are looking for, and are excited to be part of a team that is dedicated to providing excellent customer service, we want to hear from you!

Responsibilities of the Recall Support Specialist:

1. Serve as the primary contact for customers with recall or compliance related inquiries.
2. Provide outstanding support and service to customers.
3. Quickly identify customer inquiries and respond in a timely and professional manner.
4. Prioritize tasks and work efficiently in a fast-paced environment.
5. Maintain a customer-oriented attitude with excellent communication and problem-solving skills.
6. Proactively monitor customer accounts and provide support when needed.
7. Track and document customer inquiries to ensure timely follow-up.
8. Collaborate with other departments to ensure customer satisfaction.

According to JobzMall, the average salary range for a Recall Support Specialist in Atlanta, GA, USA is $35,000 - $55,000.

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.