IQVIA

Project Manager IRT Client Services (CSPM)

IQVIA

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly organized and detail-oriented individual with a passion for client satisfaction? Are you seeking a fast-paced and dynamic role in the pharmaceutical industry? Look no further than IQVIA's Client Services Project Manager (CSPM) position! As a Project Manager for our Interactive Response Technology (IRT) team, you will play a crucial role in ensuring the success of our clients' clinical trials by delivering top-notch project management and client support services. We are seeking a driven and collaborative individual with a strong background in project management and client relations. If this sounds like you, we encourage you to apply for this exciting opportunity!

  1. Manage projects for clients in the pharmaceutical industry, specifically focusing on Interactive Response Technology (IRT) solutions.
  2. Ensure the successful execution and delivery of projects within agreed timelines and budgets.
  3. Act as the main point of contact for clients, providing exceptional customer service and building strong relationships.
  4. Collaborate with cross-functional teams to develop project plans, timelines, and budgets that meet clients' needs and expectations.
  5. Monitor project progress and identify and address any potential issues or roadblocks that may arise.
  6. Proactively communicate project updates and status reports to clients and internal stakeholders.
  7. Develop and maintain project documentation, including project plans, meeting minutes, and status reports.
  8. Conduct regular project meetings with clients and internal teams to ensure alignment and address any concerns or feedback.
  9. Utilize project management tools and processes to ensure efficient and effective project management.
  10. Continuously seek opportunities for process improvement and implement best practices to enhance project delivery.
  11. Ensure compliance with company and industry regulations, policies, and procedures.
  12. Stay updated on industry trends and advancements in order to provide innovative solutions and services to clients.
  13. Mentor and provide guidance to junior team members to develop their project management and client service skills.
  14. Participate in business development activities, including proposal development and client presentations, to support the growth of the company.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Business, Project Management, Or Healthcare.

  • 2-3 Years Of Experience In Project Management, Preferably In A Client Services Role.

  • Strong Communication And Interpersonal Skills To Effectively Interact With Clients And Team Members.

  • Knowledge Of Clinical Trial Processes And Regulations, As Well As Experience With Irt Systems.

  • Ability To Manage Multiple Projects Simultaneously, Prioritize Tasks, And Meet Deadlines In A Fast-Paced Environment.

Required Skills
  • Change Management

  • Project Management

  • Communication

  • Time Management

  • Budget management

  • Quality Control

  • Team Leadership

  • Risk assessment

  • Client Relations

  • Problem-Solving

  • Stakeholder management

  • Resource allocation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Project Manager IRT Client Services (CSPM) is between $65,000 and $80,000 per year. However, this can vary depending on factors such as location, experience, and specific job responsibilities. Some Project Manager IRT Client Services positions may offer additional benefits and bonuses as well.

Additional Information
IQVIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 23rd, 2025
Apply BeforeJune 22nd, 2025
This job posting is from a verified source. 

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About IQVIA

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.

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