Pharmacy Tech Support Call Center Representative

IQVIA is looking for a passionate, motivated, and experienced Pharmacy Tech Support Call Center Representative to join our growing team. As a representative, you will be responsible for providing quality customer service to our clients, following up on customer inquiries, and ensuring that our customers are satisfied with their service. The ideal candidate for this position must have excellent communication skills, be able to multitask, and be familiar with the pharmacy industry. We are looking for someone who is detail-oriented and has a customer-focused attitude. If this sounds like you, we would love to hear from you!

Responsibilities:

1. Provide effective customer service to clients, responding to inquiries in a timely manner.
2. Follow up with customers to ensure they are satisfied with their service.
3. Utilize excellent communication skills to answer questions and troubleshoot customer issues.
4. Demonstrate a customer-focused attitude, responding to customer requests and complaints in a professional and timely manner.
5. Multitask and prioritize tasks efficiently in a fast-paced environment.
6. Maintain a thorough understanding of the pharmacy industry and current regulations.
7. Remain detail-oriented and organized to ensure accurate customer data is collected and recorded.
8. Stay up-to-date with the latest developments in the pharmacy industry.

According to JobzMall, the average salary range for a Pharmacy Tech Support Call Center Representative in Atlanta, GA, USA is between $28,500 and $48,000 per year. This range is based on salaries reported by employers on JobzMall as of 2021. The actual salary may vary depending on the qualifications, experience, and certifications of the job seeker.

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.