Patient Support Medical/Biller Claims Processing Representative (Home-Based)
At IQVIA, we believe in providing compassionate and efficient support to individuals navigating the complex world of healthcare. As a Patient Support Medical/Biller Claims Processing Representative, you will play a critical role in ensuring that patients receive the care they need by accurately and efficiently processing medical claims. This is a home-based position, allowing you to work from the comfort of your own space while making a meaningful impact on people's lives. We are seeking a detail-oriented and empathetic individual with a strong background in medical billing and claims processing. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply for this rewarding opportunity.
- Accurately and efficiently process medical claims for patients in a timely manner.
- Verify patient insurance coverage and eligibility for services rendered.
- Ensure all necessary documentation and information is included for claims processing.
- Communicate with healthcare providers and insurance companies to resolve any issues or discrepancies.
- Maintain strict confidentiality and adhere to all HIPAA regulations.
- Provide compassionate and empathetic support to patients throughout the claims process.
- Stay updated on industry changes and regulations related to medical billing and claims processing.
- Utilize electronic medical record systems and billing software to accurately document and track claims.
- Collaborate with the billing and coding team to ensure accurate coding and billing practices.
- Respond to patient inquiries and concerns regarding their medical claims in a timely and professional manner.
- Maintain accurate records and documentation of all claims processed.
- Continuously seek opportunities to improve and streamline the claims processing system.
- Work independently in a home-based setting while meeting productivity and quality standards.
- Attend training and development sessions to stay updated on company policies and procedures.
- Collaborate with other team members to provide excellent customer service and support to patients.
Knowledge Of Medical Billing And Claims Processing: The Candidate Should Have A Thorough Understanding Of Medical Billing Procedures And Claims Processing, Including Cpt And Icd-10 Coding, Insurance Regulations, And Reimbursement Processes.
Experience With Medical Software: Proficiency In Using Medical Billing Software, Such As Epic, Medisoft, Or Kareo, Is Essential For This Role. Candidates Should Be Comfortable Navigating Electronic Health Records And Other Related Systems.
Strong Communication Skills: Patient Support Representatives Are The Primary Point Of Contact For Patients, Insurance Companies, And Healthcare Providers. Excellent Verbal And Written Communication Skills Are Necessary To Effectively Communicate With All Parties Involved In The Billing And Claims Process.
Attention To Detail: The Candidate Should Have A Keen Eye For Detail To Ensure Accurate And Timely Processing Of Claims. Any Errors Or Omissions In Coding Or Billing Information Can Result In Claim Denials And Delays In Reimbursement.
Ability To Work Independently: As A Home-Based Position, The Candidate Should Be Able To Work Independently And Manage Their Time Effectively. They Should Be Self-Motivated, Organized, And Able To Meet Deadlines Without Direct Supervision.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Billing
Insurance Claims
Medical Terminology
Problem-Solving
Medicare
Billing Software
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Support Medical/Biller Claims Processing Representative (Home-Based) in Phoenix, AZ, USA is $35,000-$45,000 per year. However, this can vary depending on the specific company, years of experience, and other factors. Some companies may also offer additional benefits such as health insurance and paid time off.
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IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.
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