IQVIA

Medical Biller - Call Center Rep - Short Term Contract (Home-Based)

IQVIA
Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to IQVIA, a leading provider of healthcare solutions. We are currently seeking a skilled and dedicated Medical Biller - Call Center Representative to join our team on a short-term contract basis. This is a home-based position that offers the flexibility and convenience of working from the comfort of your own home. As a member of our team, you will play a critical role in ensuring accurate and timely billing for our clients in the healthcare industry. If you have a passion for healthcare and possess strong communication and problem-solving skills, we want to hear from you. Join us and make a difference in the healthcare industry while gaining valuable experience with a reputable company.

  1. Accurately and efficiently process medical billing for our clients in the healthcare industry.
  2. Respond to incoming calls and emails from healthcare providers, insurance companies, and patients regarding billing inquiries.
  3. Resolve billing discrepancies and issues in a timely and professional manner.
  4. Educate clients on billing processes and procedures.
  5. Maintain accurate and organized records of billing transactions.
  6. Collaborate with team members to identify and implement process improvements.
  7. Adhere to all HIPAA regulations and company policies.
  8. Maintain a high level of customer service and professionalism in all interactions.
  9. Meet performance metrics and goals set by the company.
  10. Continuously develop and maintain knowledge of healthcare industry and billing practices.
  11. Work efficiently in a remote setting and utilize technology to communicate and complete tasks.
  12. Keep up-to-date with changes and updates in the healthcare industry and billing regulations.
  13. Provide exceptional support to clients and team members.
  14. Proactively identify and communicate potential issues or concerns to management.
  15. Complete other duties as assigned by the supervisor.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications

  • Knowledge Of Medical Billing And Coding: The Candidate Should Have A Thorough Understanding Of Medical Billing And Coding Procedures, Including Insurance Claims, Payment Processing, And Reimbursement Protocols.

  • Experience In Call Center Operations: Prior Experience Working In A Call Center Environment Is Essential For This Role. The Candidate Should Be Comfortable Handling High Call Volumes, Managing Customer Inquiries, And Providing Excellent Customer Service.

  • Familiarity With Medical Terminology And Electronic Health Records: A Strong Understanding Of Medical Terminology Is Necessary To Accurately Process And Code Medical Claims. Experience Working With Electronic Health Records (Ehr) Is Also Preferred.

  • Attention To Detail And Accuracy: Medical Billing Requires A High Level Of Accuracy To Ensure Claims Are Processed Correctly And Payments Are Received In A Timely Manner. The Candidate Should Possess Strong Attention To Detail And Be Able To Work With A High Degree Of Accuracy.

  • Ability To Work Remotely: As This Is A Home-Based Position, The Candidate Should Have The Necessary Equipment And Technical Skills To Work Remotely, Including A Reliable Internet Connection, Computer, And Phone. They Should Also Be Able To Work Independently And Manage Their Time Effectively.

Required Skills

  • Data Entry

  • Time Management

  • customer service

  • Claims Processing

  • Medical Terminology

  • Medical coding

  • Account Reconciliation

  • PAYMENT POSTING

  • Insurance Verification

  • Hipaa Compliance

  • Billing And Collections

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Biller - Call Center Rep - Short Term Contract (Home-Based) is approximately $14-$17 per hour. However, this can vary depending on factors such as location, experience, and company. Some companies may also offer benefits such as health insurance or paid time off.

Additional Information
IQVIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 24th, 2025
Apply BeforeMay 10th, 2026
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About IQVIA

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.

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