IQVIA

Healthcare IT Field Technician

IQVIA

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

IQVIA is looking for a talented and motivated Healthcare IT Field Technician to join our growing team. As the go-to IT professional for our healthcare clients, you will be responsible for providing technical support, resolving network issues, and troubleshooting hardware/software failures. We are looking for candidates who are passionate about providing excellent customer service and have the technical expertise to keep our clients running smoothly.The ideal candidate should have an Associate’s degree in Information Technology, Computer Science, or a related field, with at least two years of experience in the healthcare IT field. You should also have strong problem-solving skills and a familiarity with Windows and Linux-based operating systems. The successful candidate should also have excellent customer service skills and be able to work independently with minimal supervision.If you are excited to join a forward-thinking organization and utilize your technical knowledge to provide outstanding IT support, we want to hear from you!

Responsibilities:

  1. Provide technical support to healthcare clients
  2. Troubleshoot hardware and software failures
  3. Resolve network issues
  4. Maintain up-to-date knowledge of Windows and Linux-based operating systems
  5. Utilize problem-solving skills to identify and address IT issues
  6. Provide excellent customer service
  7. Work independently with minimal supervision
  8. Maintain accurate records of IT issues and resolutions
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Ability To Manage Multiple Tasks

  • Ability To Work Independently

  • Excellent Customer Service Skills

  • Strong Technical Aptitude

  • Knowledge Of Healthcare It Systems

  • Experience In Troubleshooting It Systems

  • Bachelor's Degree In Computer Science Or Related Field

  • Demonstrated Problem-Solving Skills

Required Skills
  • Documentation

  • Quality Assurance

  • Project Management

  • Networking

  • Troubleshooting

  • Communication

  • Technical Support

  • Data Management

  • Infrastructure management

  • Security protocols

  • Software Installation

  • System Administration

  • System Monitoring

  • Hardware Maintenance

  • User Training

Soft Skills
  • Communication

  • Negotiation

  • Time management

  • Work ethic

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Healthcare IT Field Technician in Baltimore, MD, USA is between $60,000 and $85,000 per year. The salary range depends on the experience and qualifications of the individual.

Additional Information
IQVIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJune 21st, 2025
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About IQVIA

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.

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