IQVIA

Field Service Technician

IQVIA
Newark, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

IQVIA is looking for a motivated and experienced Field Service Technician to join our team and provide exceptional customer service to our clients. In this role, you’ll be responsible for maintaining and repairing our medical equipment and systems within our assigned territory. We are looking for a customer-focused individual with a technical background who is able to think and act quickly in a fast-paced environment.To be successful in this role, you must have a minimum of two years’ experience in a similar field service role, along with a firm understanding of medical equipment and systems, including installation, repair and troubleshooting. You must also have excellent communication and customer service skills, as well as a valid driver’s license and the ability to travel within the assigned territory. If you’re a team player who is passionate about providing the highest level of customer service, we want to hear from you!

Responsibilities:

  1. Maintain and repair medical equipment and systems within the assigned territory.
  2. Provide exceptional customer service to clients.
  3. Quickly and effectively troubleshoot and repair technical issues.
  4. Install, maintain, and configure medical equipment and systems.
  5. Follow all safety protocols and procedures.
  6. Ensure all tasks are completed in accordance with company standards.
  7. Provide timely reports and updates on assigned tasks.
  8. Communicate effectively with customers and other team members.
  9. Keep up to date with the latest technology and trends in medical equipment and systems.
  10. Maintain a valid driver’s license and travel within the assigned territory.
Where is this job?
This job is located at Newark, NJ, USA
Job Qualifications

  • Strong Organizational Skills

  • Ability To Work Independently

  • Technical Aptitude

  • Customer Service Experience

  • Valid Driver's License

  • Problem-Solving Skills

  • Familiarity With Medical Equipment

  • Knowledge Of Computer Systems

Required Skills

  • Programming

  • Networking

  • Troubleshooting

  • Repairing

  • Documenting

  • Soldering

  • Installing

  • Monitoring

  • Inspecting

  • Calibrating

  • Diagnosing

  • Assembling

  • Configuring

  • Upgrading

  • Servicing

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Planning

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Technician in Newark, NJ, USA is $38,000 to $60,000 per year. This range can vary depending on experience, the company, and other factors.

Additional Information
IQVIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJune 9th, 2026
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About IQVIA

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.

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