Payroll Onboarding Associate

Welcome to Intuit! We are a company that values innovation, collaboration, and customer success. We are looking for a Payroll Onboarding Associate to join our dynamic team. In this role, you will be responsible for onboarding new clients to our payroll services, ensuring a smooth and efficient transition. We are seeking a highly organized and detail-oriented individual with a passion for delivering exceptional service to our clients. If you have a strong understanding of payroll processes and the ability to build strong relationships, we want to hear from you!

1. Conduct new client onboarding for our payroll services, ensuring a seamless and efficient transition.
2. Collaborate with various departments to gather necessary information and documents for new client setup.
3. Communicate with clients to gather required information and answer any questions or concerns.
4. Utilize company systems and tools to accurately set up new clients and ensure data integrity.
5. Provide exceptional customer service to clients, addressing any issues or concerns in a timely and professional manner.
6. Collaborate with team members to continuously improve and streamline the onboarding process.
7. Stay up-to-date on industry trends and regulations related to payroll services.
8. Build and maintain strong relationships with clients to ensure their satisfaction and retention.
9. Assist with training and support for clients on payroll processes and systems.
10. Maintain accurate and detailed records of all client interactions and onboarding activities.
11. Identify and escalate any potential issues or challenges during the onboarding process.
12. Proactively communicate with clients to provide updates and ensure a smooth onboarding experience.
13. Collaborate with sales and marketing teams to identify potential opportunities for upselling our payroll services.
14. Participate in team meetings and contribute ideas for improving processes and customer experience.
15. Adhere to company policies and procedures, as well as all legal and regulatory requirements.

According to JobzMall, the average salary range for a Payroll Onboarding Associate in Los Angeles, CA, USA is between $40,000-$60,000 per year. However, salaries can vary depending on the specific company, experience level, and other factors. It is always best to research the specific company and job posting to get a more accurate salary estimate.

Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. The company operates through the following segments: Small Business, Consumer Tax, and ProConnect. The Small Business segment targets small businesses and the accounting professionals. It offers QuickBooks financial and business management online services and desktop software; payroll solutions; and payment processing services. The Consumer Tax segment includes TurboTax income tax preparation products and services. The ProConnect segment provides professional tax offerings, which include Lacerte, ProSeries, ProFile, and ProConnect Tax Online among professional accountants in the U.S. and Canada.