Mid-Market Account Manager

Welcome to Intuit, a leading financial software company that helps small businesses and individuals manage their finances with ease. We are currently seeking a dynamic and driven Mid-Market Account Manager to join our team. As an Account Manager, you will be responsible for maintaining and nurturing relationships with our mid-market clients, ensuring their success with our products and services. We are looking for someone who is passionate about customer satisfaction and has a strong understanding of financial technology. If you possess excellent communication skills, a strategic mindset, and the ability to thrive in a fast-paced environment, we want to hear from you. Keep reading to learn more about this exciting opportunity!

1. Establish and maintain strong relationships with mid-market clients to ensure their satisfaction with Intuit's products and services.
2. Act as the primary point of contact for assigned accounts, providing exceptional customer service and support.
3. Develop a deep understanding of Intuit's financial software products and services in order to effectively communicate their value to clients.
4. Proactively identify and address any issues or concerns raised by clients, working to resolve them in a timely and satisfactory manner.
5. Collaborate with cross-functional teams to develop and implement strategies to drive account growth and retention.
6. Utilize data and analytics to track client usage and identify opportunities for upselling and cross-selling.
7. Conduct regular check-ins and business reviews with clients to ensure their needs are being met and identify any areas for improvement.
8. Stay up-to-date on industry trends and best practices in financial technology to provide clients with the most relevant and valuable insights.
9. Act as a brand ambassador for Intuit, representing the company in a professional and positive manner at all times.
10. Maintain accurate and thorough records of client interactions and account activity in CRM systems.
11. Collaborate with sales and marketing teams to identify potential new business opportunities within assigned accounts.
12. Participate in training and development programs to continuously enhance knowledge and skills.
13. Meet or exceed assigned sales and retention targets.

According to JobzMall, the average salary range for a Mid-Market Account Manager in Los Angeles, CA, USA is between $60,000 and $90,000 per year. This may vary depending on the industry, company size, and level of experience. Some companies may also offer additional benefits such as bonuses, commission, and stock options.

Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. The company operates through the following segments: Small Business, Consumer Tax, and ProConnect. The Small Business segment targets small businesses and the accounting professionals. It offers QuickBooks financial and business management online services and desktop software; payroll solutions; and payment processing services. The Consumer Tax segment includes TurboTax income tax preparation products and services. The ProConnect segment provides professional tax offerings, which include Lacerte, ProSeries, ProFile, and ProConnect Tax Online among professional accountants in the U.S. and Canada.