Intuit

Conversation Designer - QuickBooks Ecosystem

Intuit

5601 Headquarters Dr, Plano, TX 75024, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Design, author, and build new conversations in Intuit’s Conversation Designer tool. Ensure conversations leverage consistent brand and voice & tone to inspire customer confidence. Source, verify, and integrate customer and business data into conversation designs, increasing the bots’ ability to be smart and automate more for the customer. Define and track KPIs and derive insights from performance data. Identify and implement improvements to drive cost reduction, increased effectiveness, and business revenue growth. Design and implement experimentation plans. Measure performance of experiments, capture insights, and socialize with key stakeholders and executive audiences. Develop and maintain test cases and QA evaluations. Validate new conversational UI feature integrations.

Where is this job?
This job is located at 5601 Headquarters Dr, Plano, TX 75024, USA
Job Qualifications
  • 4+ years of related experience

  • Ability to develop and communicate technical and business requirements, business cases and other findings

  • Strong technical proficiency with ability to effectively diagnose, troubleshoot, and resolve issues

  • Proven ability to author supportive and engaging flows for conversational AI and voice channels

Required Skills
  • Editing skills

  • Troubleshooting skills

  • Time Management Skills

  • Strong Analytical Skills

  • Root-Cause Analysis

  • Exceptional design writing skills

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Conversation Designer - QuickBooks Ecosystem in 5601 Headquarters Dr, Plano, TX 75024, USA is between $65,000 and $90,000. This range may vary depending on the experience and qualifications of the individual.

Additional Information
Intuit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 7th, 2022
Apply BeforeJuly 20th, 2025
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About Intuit

Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. The company operates through the following segments: Small Business, Consumer Tax, and ProConnect. The Small Business segment targets small businesses and the accounting professionals. It offers QuickBooks financial and business management online services and desktop software; payroll solutions; and payment processing services. The Consumer Tax segment includes TurboTax income tax preparation products and services. The ProConnect segment provides professional tax offerings, which include Lacerte, ProSeries, ProFile, and ProConnect Tax Online among professional accountants in the U.S. and Canada.

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