
Conversation Designer - QuickBooks Ecosystem
Design, author, and build new conversations in Intuit’s Conversation Designer tool. Ensure conversations leverage consistent brand and voice & tone to inspire customer confidence. Source, verify, and integrate customer and business data into conversation designs, increasing the bots’ ability to be smart and automate more for the customer. Define and track KPIs and derive insights from performance data. Identify and implement improvements to drive cost reduction, increased effectiveness, and business revenue growth. Design and implement experimentation plans. Measure performance of experiments, capture insights, and socialize with key stakeholders and executive audiences. Develop and maintain test cases and QA evaluations. Validate new conversational UI feature integrations.
4+ years of related experience
Ability to develop and communicate technical and business requirements, business cases and other findings
Strong technical proficiency with ability to effectively diagnose, troubleshoot, and resolve issues
Proven ability to author supportive and engaging flows for conversational AI and voice channels
Editing skills
Troubleshooting skills
Time Management Skills
Strong Analytical Skills
Root-Cause Analysis
Exceptional design writing skills
Driven and self-motivated
Prioritizing skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Conversation Designer - QuickBooks Ecosystem in 5601 Headquarters Dr, Plano, TX 75024, USA is between $65,000 and $90,000. This range may vary depending on the experience and qualifications of the individual.
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Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. The company operates through the following segments: Small Business, Consumer Tax, and ProConnect. The Small Business segment targets small businesses and the accounting professionals. It offers QuickBooks financial and business management online services and desktop software; payroll solutions; and payment processing services. The Consumer Tax segment includes TurboTax income tax preparation products and services. The ProConnect segment provides professional tax offerings, which include Lacerte, ProSeries, ProFile, and ProConnect Tax Online among professional accountants in the U.S. and Canada.

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