Intuit

Content Architect

Intuit

22 4th St, San Francisco, CA 94103, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

In this role, you will work with a cross-functional team in People & Places and Intuit’s technology organization to maintain and expand the architectural foundation of content and case management systems for Intuit’s global workforce. Make and help implement recommendations to continuously content performance and engagement. Analyze ongoing quantitative and qualitative feedback and data from employee interactions, such as search or case management, to identify trends and insights into employee needs. Bring in and drive the adoption of taxonomy and content management best practices. Contribute content strategy inputs to natural language processing and personalization. Partner with the content team to evolve and improve content systems that promote performance, reuse, dynamic assembly, and distribution across multiple channels.

Where is this job?
This job is located at 22 4th St, San Francisco, CA 94103, USA
Job Qualifications
  • 5+ years of experience with backend content strategy or information architecture, well beyond website UI.

  • Technical aptitude; familiarity with CMS solutions like ServiceNow and metadata-driven solutions like chatbots

  • Passion for and experience in delivering measurable outcomes through an awesome employee experience.

  • Experience in improving and maintaining content management systems and taxonomies.

Required Skills
  • ServiceNow

  • Time Management Skills

  • Graphing skills

  • Backend content strategy

Soft Skills
  • Prioritizing skills

  • Attention to detail and accuracy

  • Multi-tasking

  • Verbal and Written Communication

  • Flexibility and adaptability

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Content Architect in 22 4th St, San Francisco, CA 94103, USA is between $90,000 and $120,000 per year. This salary range is based on the type of experience, qualifications, and expertise of the job applicant. The actual salary range may vary based on the employer, the location, and other factors.

Additional Information
Intuit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 7th, 2022
Apply BeforeApril 11th, 2026
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About Intuit

Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. The company operates through the following segments: Small Business, Consumer Tax, and ProConnect. The Small Business segment targets small businesses and the accounting professionals. It offers QuickBooks financial and business management online services and desktop software; payroll solutions; and payment processing services. The Consumer Tax segment includes TurboTax income tax preparation products and services. The ProConnect segment provides professional tax offerings, which include Lacerte, ProSeries, ProFile, and ProConnect Tax Online among professional accountants in the U.S. and Canada.

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