InterContinental Hotels

Fort Meade, MD, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As General Manager at InterContinental Hotels, you will be responsible for leading a successful and busy hotel, ensuring that all guests are provided with exceptional customer service and that operational standards are met. The ideal candidate will be a dynamic and highly organized professional, with a proven track record of success in the hospitality industry.To be successful in this role, you must have a Bachelor’s degree in hospitality management or a related field, as well as at least 5 years of management experience in a hotel or similar setting. You must have excellent communication and interpersonal skills and the ability to manage multiple tasks and projects simultaneously. The successful candidate must also have a strong understanding of customer service and the ability to effectively manage and motivate staff.If you have the qualifications and the passion to help InterContinental Hotels provide an exceptional experience to our guests, then we would love to hear from you.

Responsibilities:

  1. Implement and maintain operational standards to ensure a high quality of guest service
  2. Develop and maintain strong relationships with guests, vendors, and staff
  3. Supervise the daily operations of the hotel, including staffing, budgeting, and customer service
  4. Ensure that all staff are well-trained and motivated to provide the highest level of hospitality
  5. Monitor and manage all hotel activities to maximize efficiency and profitability
  6. Develop and implement strategies to increase occupancy and revenue
  7. Monitor and review financial statements and budgets to ensure the hotel is meeting financial goals
  8. Ensure that all health and safety regulations are being met
  9. Analyze customer feedback and implement strategies to improve the guest experience
Where is this job?
This job is located at Fort Meade, MD, USA
Job Qualifications
  • Excellent Organizational And Communication Skills

  • Strong Leadership Skills

  • Financial Acumen

  • Proven Track Record Of Success In Hospitality Management

  • Advanced Knowledge Of Hospitality Industry Regulations And Standards

  • Proficient In Microsoft Office

  • Ability To Motivate Staff And Foster Teamwork

  • Ability To Develop And Implement Strategic Plans

Required Skills
  • Budgeting

  • Risk Management

  • Performance Management

  • Training

  • Networking

  • Planning

  • Communication

  • Marketing

  • Leadership

  • Quality Control

  • Compliance

  • Staffing

  • Problem-Solving

  • guest relations

  • Decision-Making

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • collaboration

  • Problem-Solving

  • And Adaptability

Compensation

According to JobzMall, the average salary range for a General Manager in Fort Meade, MD, USA is $60,000 - $90,000 per year. This range is based on currently available job postings and the salaries reported by employers.

Additional Information
InterContinental Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 17th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About InterContinental Hotels

InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.

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