InterContinental Hotels

Cleveland, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer service-oriented individual looking for a rewarding opportunity with the world's leading hospitality company? The InterContinental Hotels is looking for an enthusiastic and outgoing Cashier to join our team in providing the highest level of hospitality and service to our guests. The ideal candidate will have a passion for delivering exceptional customer service with a friendly attitude and a desire to create memorable experiences for our guests.To be successful in this role, you must have a high school diploma or equivalent, previous cashier experience, and excellent communication and customer service skills. Additionally, it is essential that you are able to multitask and work in a fast-paced environment. If you are looking for a challenging and rewarding opportunity to join our team, we would love to hear from you!

Responsibilities:

  1. Provide excellent customer service to guests in a friendly and professional manner.
  2. Receive payments from guests and process transactions accurately and efficiently.
  3. Balance cash drawer at the end of each shift.
  4. Maintain a neat and organized work area.
  5. Respond quickly and efficiently to guest inquiries and complaints.
  6. Ensure compliance with all safety and security regulations.
  7. Remain up-to-date on hotel room rates, packages, and promotions.
  8. Assist guests with their check-in and check-out processes.
  9. Monitor customer satisfaction levels and take appropriate actions to ensure customer satisfaction.
  10. Perform any other related tasks as required by management.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Hotel Policies And Procedures

  • Cash Handling Experience

  • High School Diploma Or Equivalent

  • Strong Customer Service And Communication Skills

  • Proficient In Basic Mathematical Skills

  • Basic Computer Skills

  • Ability To Follow Instructions And Procedures

Required Skills
  • Multitasking

  • Scanning

  • Listening

  • organizing

  • Processing

  • Problem-Solving

  • Cash-handling

  • Greeting

  • Adapting

  • Verifying

  • Interacting

  • Counting

  • Calculating

  • Balancing

  • Working

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Cashier in Cleveland, OH, USA is $19,000 to $29,000 per year. This range may vary depending on the type of establishment, the size of the store, and the experience of the employee.

Additional Information
InterContinental Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 17th, 2023
Apply BeforeApril 11th, 2026
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About InterContinental Hotels

InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.

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