InterContinental Hotels

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an exciting and rewarding job opportunity? InterContinental Hotels is looking for an experienced and enthusiastic Banquet Server to join our team. In this role, you will provide professional and friendly service to our guests during special events. You should be a team player and have excellent communication and customer service skills.We are looking for an individual who has the following qualifications: • A minimum of 1 year experience in customer service or related field • Excellent knowledge of food service and restaurant operations • Ability to work in a fast-paced environment • Ability to stand for long periods of time • Ability to lift up to 50 lbs.If you're passionate about providing exceptional guest experiences, we want you to be part of our team!

Responsibilities:

  1. Greet and interact with guests in a professional and friendly manner.
  2. Set up banquet room according to event specifications and ensure tables are properly stocked with food and beverage supplies.
  3. Serve food and beverages to guests in a timely manner.
  4. Clear tables, refill drinks, and replenish supplies as needed.
  5. Follow all safety and sanitation guidelines when handling food and beverages.
  6. Ensure all dishes and glassware are properly cleaned and stored.
  7. Respond to guests' requests and questions in a courteous and timely manner.
  8. Provide excellent customer service to ensure a positive guest experience.
  9. Assist in the setup and breakdown of events as needed.
  10. Follow all company policies and procedures.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • • Excellent Customer Service Skills

  • • Ability To Work Collaboratively In A Team Environment

  • • Ability To Stand And Walk For Extended Periods Of Time

  • • Ability To Lift And Carry Up To Pounds

  • • Must Have A Strong Understanding Of Food And Beverage Menu Items

  • • Ability To Multi-Task And Work In A Fast-Paced Environment

  • • Ability To Work Evenings

  • Weekends

  • And Holidays

  • • Previous Experience As A Banquet Server Preferred

Required Skills
  • Multitasking

  • organizing

  • Serving

  • Coordinating

  • Problem-Solving

  • Upselling

  • Reliability

  • presenting

  • Greeting

  • Attention

  • Interacting

  • Setting

  • Anticipating

  • Refilling

  • Clearing

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Banquet Server in Chicago, IL, USA is between $17.00 and $24.00 per hour. The exact salary may vary depending on the individual's experience level, qualifications, and employer.

Additional Information
InterContinental Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 17th, 2023
Apply BeforeJuly 20th, 2025
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About InterContinental Hotels

InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.

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