Intercontinental Exchange

Technician, Data Center Operations

Intercontinental Exchange

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Intercontinental Exchange! We are seeking a highly motivated and skilled Technician to join our Data Center Operations team. As a global leader in financial technology, we are committed to providing reliable and secure data center services to our clients. In this role, you will play a crucial role in maintaining the operations of our data centers and ensuring the smooth functioning of our trading platforms. If you are a detail-oriented individual with a strong technical background and a passion for data center operations, we want to hear from you!

  1. Monitor and maintain the overall health and performance of the data center infrastructure.
  2. Implement and maintain efficient procedures for data center operations, including regular maintenance and troubleshooting activities.
  3. Work closely with the IT team to ensure that all systems and applications are functioning properly and are in compliance with company standards.
  4. Install, configure, and upgrade hardware and software in the data center as needed.
  5. Perform regular backups and disaster recovery exercises to ensure the safety and security of critical data.
  6. Respond promptly to any data center outages or failures and work towards resolving issues in a timely manner.
  7. Conduct regular audits and inspections of data center equipment to identify potential risks and address them proactively.
  8. Collaborate with other teams to implement new technologies and processes that improve the efficiency and security of data center operations.
  9. Maintain accurate and up-to-date documentation of all data center procedures, configurations, and changes.
  10. Stay informed about the latest trends and advancements in data center technology and make recommendations for improvements to the team.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Knowledge Of Data Center Operations: A Qualified Technician At Intercontinental Exchange Should Have A Thorough Understanding Of Data Center Operations, Including Server Hardware, Networking, And Storage Systems.

  • Technical Expertise: The Ideal Candidate Should Possess Technical Skills In Troubleshooting, Configuring, And Maintaining Data Center Infrastructure. This Includes Experience With Server Operating Systems, Virtualization, And Cloud Computing.

  • Communication Skills: Effective Communication Is Essential For A Technician In A Data Center Environment. This Includes The Ability To Clearly Convey Technical Information To Non-Technical Stakeholders And Collaborate With Team Members.

  • Attention To Detail: In A Critical Environment Like A Data Center, Attention To Detail Is Crucial. The Candidate Should Be Able To Identify And Resolve Issues Quickly And Accurately, While Maintaining Meticulous Records.

  • Experience With Industry Standards: A Qualified Technician Should Have Experience With Industry Standards And Best Practices In Data Center Operations, Such As Itil, Iso, And Nist. This Ensures That The Candidate Can Adhere To Compliance And Security Protocols.

Required Skills
  • Virtualization

  • Cloud Computing

  • Disaster recovery

  • Network troubleshooting

  • Security protocols

  • System Monitoring

  • Data Backup

  • hardware installation

  • Cable Management

  • Software Updates

  • Server Maintenance

  • Troub

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Technician, Data Center Operations in Chicago, IL, USA is $50,000 - $80,000 per year.

Additional Information
Intercontinental Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2025
Apply BeforeMay 10th, 2026
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About Intercontinental Exchange

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.

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