Systems Operations Analyst

Are you a problem-solver with a passion for technology and a keen eye for detail? Do you thrive in a fast-paced environment and have a strong understanding of systems operations? If so, we have an exciting opportunity for you at Intercontinental Exchange as a Systems Operations Analyst. In this role, you will be responsible for ensuring the smooth and efficient operation of our systems, troubleshooting any issues that arise, and implementing improvements to optimize our processes. We are looking for a highly motivated individual with excellent technical skills and a strong ability to multitask. If this sounds like you, read on for more details on the qualifications and responsibilities for this position.

Responsibilities:

1. Monitor and maintain the smooth operation of all systems, servers, and network infrastructure.
2. Troubleshoot any technical issues or outages that may arise, providing timely resolution to minimize downtime.
3. Identify areas for improvement and implement solutions to optimize system performance and efficiency.
4. Collaborate with cross-functional teams to address and resolve complex technical issues.
5. Proactively monitor system logs and alerts to identify potential issues and take corrective action as needed.
6. Develop and maintain system documentation, including standard operating procedures and troubleshooting guides.
7. Stay up-to-date with industry trends, best practices, and new technologies to continuously improve system operations.
8. Participate in on-call rotations to provide 24/7 support for critical systems.
9. Conduct regular system maintenance, including updates, patches, and backups.
10. Communicate effectively with team members and management to provide status updates and escalate issues when necessary.
11. Ensure compliance with company and industry security standards.
12. Train and mentor team members on new systems and processes.
13. Continuously identify and implement process improvements to increase efficiency and effectiveness.
14. Manage and prioritize multiple tasks and projects in a fast-paced environment.
15. Adhere to company policies and procedures, including change management processes.

According to JobzMall, the average salary range for a Systems Operations Analyst in Hyderabad, Telangana, India is between ₹ 4,00,000 and ₹ 7,00,000 per year. This range can vary depending on factors such as experience, education, and the specific company and industry the individual is working in.

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.