Intercontinental Exchange

Servicing Technology MSP Product Owner

Intercontinental Exchange

Jacksonville, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Intercontinental Exchange, a leading company in the financial services industry. We are currently seeking a highly motivated and experienced Servicing Technology MSP Product Owner to join our dynamic team. As the Product Owner, you will play a crucial role in managing the development and enhancement of our servicing technology products for our clients. We are looking for someone who is passionate about technology and has a strong understanding of managed service provider (MSP) products. If you are a self-starter with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.

  1. Lead the development and enhancement of our servicing technology products for clients.
  2. Act as a key liaison between business stakeholders and technology teams to gather requirements and ensure timely delivery of product features.
  3. Create and maintain a product roadmap, prioritizing features and enhancements based on business needs and market trends.
  4. Collaborate with cross-functional teams, including developers, quality assurance, and project managers, to ensure products are delivered on time and meet quality standards.
  5. Conduct regular market research and competitor analysis to identify opportunities for product improvements and new features.
  6. Work closely with sales and marketing teams to understand client needs and gather feedback on product performance.
  7. Serve as the subject matter expert for MSP products, staying up-to-date on industry trends and advancements.
  8. Develop and maintain strong relationships with clients, providing support and guidance on product capabilities and updates.
  9. Monitor product performance and usage to identify areas for improvement and recommend solutions.
  10. Continuously evaluate and improve product processes and workflows to enhance efficiency and effectiveness.
  11. Train and mentor team members on product features and updates.
  12. Act as a leader and advocate for the product, promoting its value and benefits both internally and externally.
  13. Communicate product updates and progress to stakeholders and senior management.
  14. Ensure compliance with regulatory and industry standards in all product development and enhancements.
  15. Participate in product demos and presentations to showcase product features and capabilities.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Strong Understanding Of Financial Markets: The Servicing Technology Msp Product Owner Should Have A Deep Understanding Of The Financial Industry, Including Market Trends, Regulations, And Industry Best Practices.

  • Experience With Mortgage Servicing Technology: The Ideal Candidate Should Have Experience Working With Mortgage Servicing Technology, Including Knowledge Of Various Platforms And Systems Used In The Industry.

  • Project Management Skills: As A Product Owner, The Candidate Should Have Strong Project Management Skills, Including The Ability To Plan, Organize, And Prioritize Tasks, As Well As Manage Budgets And Timelines Effectively.

  • Excellent Communication And Collaboration Skills: The Servicing Technology Msp Product Owner Will Need To Work Closely With Cross-Functional Teams, Including Developers, Testers, And Business Stakeholders. Therefore, Strong Communication And Collaboration Skills Are Essential.

  • Strategic Thinking And Problem-Solving Abilities: The Candidate Should Possess Strong Analytical And Critical Thinking Skills To Identify Potential Issues And Propose Effective Solutions. They Should Also Have The Ability To Think Strategically To Drive The Product Roadmap And Prioritize Features Based On Business Needs.

Required Skills
  • Project Management

  • Data Analysis

  • Agile Methodology

  • User Experience Design

  • Risk assessment

  • Stakeholder management

  • product strategy

  • Requirement Gathering

  • Cross-Functional Collaboration

  • Roadmap Planning

  • Product Backlog Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Servicing Technology MSP Product Owner in Jacksonville, FL, USA is $90,000-$120,000 per year. This may vary depending on the individual's level of experience and the specific company they are working for. Some companies may offer higher salaries or additional benefits such as bonuses or stock options. It is best to research specific companies and their compensation packages to get a more accurate understanding of the salary range for this position.

Additional Information
Intercontinental Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 31st, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Intercontinental Exchange

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started