Intercontinental Exchange

Senior Premier Services Engineer

Intercontinental Exchange

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Intercontinental Exchange, our Senior Premier Services Engineers play a critical role in providing customers with the best possible service. As a Senior Premier Services Engineer, you will be responsible for delivering exceptional customer service and technical support for our customers.We are looking for a highly experienced and knowledgeable individual who understands the importance of customer service. To be successful in this role, you must have a combination of technical expertise, excellent problem-solving skills, and a passion for customer service.Specifically, we are seeking a candidate with at least five years of experience in a customer service or technical support role. You must have a deep understanding of networking, system administration, and software development. Additionally, you should have a strong background in customer service, project management, and customer relations. Excellent communication skills, both verbal and written, as well as the ability to work with customers in a professional manner, are essential.If you are customer-focused, passionate about technology, and have the qualifications we are seeking, we want to hear from you.

Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Experience With Linux

  • Windows

  • Solaris And Other Operating Systems

  • Knowledge Of It Infrastructure Components Such As Firewall

  • Routers

  • Switches And Security Solutions

  • Ability To Debug System And Application Related Issues

  • Excellent Communication And Customer Service Skills

  • Ability To Work Independently And Collaboratively As Part Of A Team

  • Ability To Troubleshoot And Resolve Technical Issues Quickly And Effectively

  • Strong Troubleshooting And Problem-Solving Skills

  • Bachelor's Degree In Computer Science Or Related Field

Required Skills
  • Documentation

  • Security

  • Testing

  • Networking

  • Troubleshooting

  • Debugging

  • Scripting

  • Design

  • Automation

  • Coding

  • Analytics

  • Maintenance

  • development

  • Problem-Solving

  • Performance

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Analytical Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Premier Services Engineer in Atlanta, GA, USA is $82,000 to $112,000 per year. This figure is based on salary data from various sources, including job postings from employers. The salary range may vary depending on a variety of factors, such as experience, job responsibilities, and education.

Additional Information
Intercontinental Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 15th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Intercontinental Exchange

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started