Intercontinental Exchange

Enterprise UX Technical Writer

Intercontinental Exchange

Hyderabad, Telangana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Intercontinental Exchange, a leading global financial services company committed to delivering innovative solutions to our clients. We are seeking a talented Enterprise UX Technical Writer to join our dynamic team and help us create exceptional user experiences for our enterprise-level products. In this role, you will have the opportunity to work closely with our UX designers and engineers to produce clear, concise, and user-friendly technical documentation for our internal and external users. If you have a passion for technology, a strong attention to detail, and excellent communication skills, we would love to hear from you. Join us in shaping the future of financial technology and make an impact on a global scale.

  1. Collaborate with UX designers and engineers to understand the functionality and features of our enterprise-level products.
  2. Create clear and concise technical documentation for both internal and external users.
  3. Conduct research to gather information and ensure accuracy of technical content.
  4. Review and edit existing technical documentation to improve clarity and user-friendliness.
  5. Ensure that all technical documentation adheres to company style and branding guidelines.
  6. Communicate with cross-functional teams to gather feedback and incorporate it into the documentation.
  7. Stay up-to-date with industry trends and best practices in technical writing to continuously improve documentation.
  8. Work closely with product managers and project managers to prioritize and meet deadlines.
  9. Collaborate with the training team to develop training materials and resources based on the technical documentation.
  10. Participate in user testing and provide input on the usability of technical documentation.
  11. Maintain a high level of attention to detail and accuracy in all documentation.
  12. Demonstrate a strong understanding of the company's products and services to effectively communicate technical information to a non-technical audience.
  13. Contribute to the overall improvement of the user experience by identifying areas for improvement in the documentation process.
  14. Contribute to the development and maintenance of a centralized repository for all technical documentation.
  15. Adapt quickly to changing priorities and deadlines in a fast-paced environment.
Where is this job?
This job is located at Hyderabad, Telangana, India
Job Qualifications
  • Bachelor's Degree In Technical Writing, Communications, Or A Related Field.

  • Minimum Of 3 Years Experience As A Technical Writer, Preferably In The Financial Or Technology Industry.

  • Strong Understanding Of Ux Principles And Ability To Write User-Friendly And Intuitive Documentation.

  • Proficient In Technical Writing Tools And Software, Such As Adobe Creative Suite And Microsoft Office.

  • Excellent Written And Verbal Communication Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Stakeholders.

Required Skills
  • Data Analysis

  • Editing

  • Information architecture

  • Content Creation

  • Content Management

  • Technical Writing

  • Content Strategy

  • User Research

  • UX design

  • Wireframing

  • User testing

  • Visual communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Enterprise UX Technical Writer in Hyderabad, Telangana, India is between ₹500,000 to ₹1,500,000 per year. This may vary depending on the specific company, job responsibilities, and level of experience.

Additional Information
Intercontinental Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedOctober 31st, 2024
Apply BeforeAugust 19th, 2025
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About Intercontinental Exchange

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.

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