
Client Support Specialist
At Intercontinental Exchange, our Client Support Specialists are an integral part of our customer-centric mission. As a Client Support Specialist, you will be responsible for providing high-quality assistance and guidance to our clients and partners. You will be a valuable member of our team and demonstrate expertise and dedication to our mission.We are looking for a Client Support Specialist who has a passion for customer service and the ability to think critically and problem-solve. The ideal candidate should have strong interpersonal and communication skills, both verbal and written, and the ability to work in a fast-paced environment. The successful candidate will be organized and have the ability to prioritize tasks, as well as the ability to quickly adapt to changing needs and processes. We are looking for someone who is committed to providing an exceptional customer experience and is able to maintain a positive and professional attitude under any circumstances.If you possess all of these qualities and are looking for an exciting opportunity to join Intercontinental Exchange, we invite you to apply for the Client Support Specialist position.
Strong Communication Skills
Excellent Customer Service Skills
Problem-Solving And Troubleshooting Abilities
Knowledge Of Computers And Related Software
Experience With Customer Service Databases
Familiarity With Zendesk Or Similar Customer Service Management System
Experience In Financial Services
Knowledge Of The Intercontinental Exchange Services And Products
Documentation
Project Management
Troubleshooting
Data Analysis
Communication
Time Management
customer service
Listening
Empathy
Organization
Problem-Solving
Technical Proficiency
Resourcefulness
Interpersonal
Prioritization
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Support Specialist in Jacksonville, FL, USA is between $35,000 and $60,000 per year. This range may vary depending on experience, certifications, and other qualifications.
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Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.

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