Analyst, Systems Operations

Welcome to Intercontinental Exchange, a leading global financial market operator and provider of data and technology services. We are seeking a highly skilled and motivated Analyst to join our Systems Operations team. This role is crucial in ensuring the smooth and efficient functioning of our technology systems, which are integral to our business operations. As an Analyst, you will have the opportunity to work with cutting-edge technology and collaborate with a talented team to support our mission of connecting the world's financial markets. We are looking for individuals with a strong background in systems operations, a keen attention to detail, and a passion for problem-solving. Join us in shaping the future of the financial industry.

1. Monitor and maintain the performance and availability of our technology systems.
2. Troubleshoot and resolve any issues or incidents that may arise in a timely manner.
3. Conduct regular system checks and audits to ensure optimal functioning and identify any potential issues.
4. Collaborate with cross-functional teams to implement system upgrades and enhancements.
5. Develop and maintain documentation of system processes and procedures.
6. Recommend and implement improvements to increase system efficiency and effectiveness.
7. Monitor and analyze system data to identify patterns and trends and make recommendations based on findings.
8. Stay up-to-date with industry developments and trends in technology operations.
9. Communicate effectively with team members and stakeholders to provide updates and escalate issues as necessary.
10. Participate in on-call rotations to provide 24/7 support for critical systems.
11. Train and mentor junior team members to ensure proper understanding and execution of system operations.
12. Maintain a strong focus on cybersecurity and implement necessary measures to protect our systems and data.
13. Proactively identify and address potential risks and vulnerabilities in our systems.
14. Collaborate with vendors and external partners to troubleshoot and resolve system issues.
15. Continuously seek opportunities for process improvements to optimize system operations.

According to JobzMall, the average salary range for a Analyst, Systems Operations in Atlanta, GA, USA is $56,500-$89,000 per year. However, this can vary based on factors such as experience, education, and specific company or industry. Additionally, location can also play a role in salary as different regions may have different cost of living and job markets. It is recommended to research specific companies and job listings to get a better understanding of the salary range for this role in Atlanta.

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.