Intercontinental Exchange

Analyst, Observability Infrastructure

Intercontinental Exchange

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly analytical and detail-oriented individual with a passion for improving system reliability and performance? Do you thrive in a fast-paced and dynamic environment, constantly seeking new ways to enhance infrastructure and drive efficiency? If so, we have an exciting opportunity for an Analyst, Observability Infrastructure at Intercontinental Exchange (ICE). As a member of our Observability team, you will play a critical role in ensuring the stability and functionality of our infrastructure by monitoring and analyzing system performance and identifying areas for improvement. We are looking for a motivated individual with strong technical skills and a keen eye for identifying trends and patterns to join our team. Join us and be a part of a global company that is leading the way in financial technology.

  1. Monitor and analyze system performance to identify potential issues or areas for improvement.
  2. Utilize strong technical skills to maintain and enhance infrastructure stability and functionality.
  3. Collaborate with cross-functional teams to troubleshoot and resolve system issues.
  4. Develop and implement strategies for improving system reliability and performance.
  5. Use data and analytics to identify trends and patterns in system behavior.
  6. Continuously seek new ways to enhance infrastructure and drive efficiency.
  7. Stay up-to-date on industry trends and advancements in observability technology.
  8. Participate in the design and implementation of new observability tools and processes.
  9. Communicate findings and recommendations to relevant stakeholders.
  10. Act as a subject matter expert and provide guidance to other team members.
  11. Maintain and update documentation related to observability infrastructure.
  12. Work in a fast-paced and dynamic environment, adapting to changing priorities and deadlines.
  13. Collaborate with global teams to ensure consistent and effective observability practices.
  14. Proactively identify potential risks and provide solutions to mitigate them.
  15. Uphold the company's standards for quality, security, and compliance in all observability processes.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Proficiency In Programming Languages Such As Python, Java, Or Go.

  • Minimum Of 3 Years Of Experience In A Similar Role, Preferably In A Financial Or Technology Industry.

  • Strong Understanding And Experience With Observability Tools And Technologies Such As Prometheus, Grafana, And Elk Stack.

  • Demonstrated Experience In Designing, Implementing, And Managing Large-Scale Observability Infrastructure In A Cloud Environment.

Required Skills
  • Troubleshooting

  • Data Analysis

  • Scripting

  • Data Visualization

  • Automation

  • Performance tuning

  • Infrastructure design

  • Log management

  • System Monitoring

  • Root cause

  • Alert management

  • Network Diagnostics

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Analyst, Observability Infrastructure is $90,000-$120,000 per year. This can vary depending on factors such as location, experience, and the specific company or industry the analyst is working in.

Additional Information
Intercontinental Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2025
Apply BeforeSeptember 18th, 2025
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About Intercontinental Exchange

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.

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