Analyst, EUC

Are you a tech-savvy individual with a passion for problem-solving and a keen eye for detail? Are you looking for a dynamic role that combines your analytical skills with your expertise in end-user computing? Look no further, as we are seeking a highly skilled and motivated Analyst to join our team at Intercontinental Exchange. In this role, you will play a crucial role in maintaining and enhancing the efficiency of our end-user computing systems. If you possess a strong understanding of IT infrastructure and possess excellent communication skills, we want to hear from you. Join us in revolutionizing the world of finance and take the next step in your career as an Analyst, EUC at Intercontinental Exchange.

1. Analyze and troubleshoot end-user computing issues and provide timely and effective solutions.
2. Maintain and enhance the efficiency of end-user computing systems, including hardware, software, and applications.
3. Collaborate with IT teams to ensure smooth integration and functionality of end-user computing systems.
4. Monitor end-user computing systems to identify and address any potential security risks or vulnerabilities.
5. Develop and implement new processes and procedures to improve the overall performance of end-user computing.
6. Communicate with end-users to understand their needs and provide technical support and training as needed.
7. Ensure all end-user computing systems are up-to-date and compliant with industry standards and regulations.
8. Conduct regular audits and maintenance of end-user computing systems to ensure optimal functionality.
9. Document and maintain accurate records of all end-user computing systems, processes, and procedures.
10. Stay updated on industry trends and advancements in end-user computing to make recommendations for improvements.
11. Collaborate with vendors for troubleshooting and resolving complex end-user computing issues.
12. Ensure a high level of customer satisfaction by providing prompt and efficient support to end-users.
13. Assist in the development and implementation of disaster recovery plans for end-user computing systems.
14. Train and mentor junior team members on end-user computing systems and processes.
15. Participate in project planning and implementation for new end-user computing initiatives.

According to JobzMall, the average salary range for a Analyst, EUC in Hyderabad, Telangana, India is between ₹4,80,000 - ₹7,00,000 per year, with the median salary being ₹5,90,000. This can vary depending on the industry, company, and experience level of the individual.

Intercontinental Exchange is an American company that owns exchanges for financial and commodity markets, and operates 12 regulated exchanges and marketplaces.