What is the onboarding process like at Intercom?
The onboarding process at Intercom varies depending on the role and team. Generally, the onboarding process begins with a welcome email and a call from the hiring manager. This call will be used to get to know the new hire and discuss the role, company values, and expectations. During this call, the new hire will be given an onboarding timeline and a link to the company's onboarding portal. The onboarding portal will include information about the company, the team, and the job role. The new hire will also be notified of any onboarding activities such as training sessions, webinars, or assignments. Finally, the new hire will be given access to the Intercom platform and will be set up with a mentor to help them get acclimated to the company and their role.
Other Questions about Intercom
- What type of technology is used at Intercom?
Intercom uses a variety of technologies, including cloud computing, machine learning, data analytics, artificial intelligence, and natural language processing. Additionally, Intercom uses its own proprietary software for customer support, marketing automation, and analytics.
- Does Intercom offer health benefits?
Intercom does offer health benefits such as medical, dental and vision coverage for all employees.
- What is the vacation policy at Intercom?
At Intercom, vacation is an essential part of maintaining a healthy lifestyle and work-life balance. Intercom offers 20 days paid vacation per year, plus 11 paid holidays. Vacation days do not carry over from one year to the next, and must be taken in full-day increments. Employees are also encouraged to take mental health days as needed.
- What is the dress code at Intercom?
Intercom does not have a formal dress code, but they do ask that employees dress in a manner that is appropriate for the workplace. This includes wearing clothing that is neat, clean, and professional.
- How is diversity and inclusion supported at Intercom?
Intercom is committed to creating an inclusive and diverse work environment. The company has a variety of initiatives that support this goal, such as offering unconscious bias training, holding regular diversity-focused events, and providing resources for underrepresented groups. They also have a Global Diversity and Inclusion Steering Group that works to ensure that all employees are supported and respected. Additionally, their recruitment and hiring processes are designed to ensure that all candidates are given equal opportunities.
- Are there any other perks to working at Intercom?
Yes, Intercom offers a variety of unique benefits, including flexible working hours, unlimited vacation, six weeks of paid parental leave, health and wellbeing programs, and professional development support. They also offer competitive salaries and generous stock options.