Receptionist
Welcome to Ingles Markets! We are a family-owned grocery store chain that is dedicated to providing our customers with exceptional service and quality products. We are currently seeking a Receptionist to join our team at our store location. As the first point of contact for our customers, the Receptionist plays a crucial role in creating a positive and welcoming experience for all who visit our store. We are looking for someone who is friendly, organized, and detail-oriented to join our team. If you are passionate about providing excellent customer service and have the necessary qualifications, we would love to hear from you.
- Greet and welcome customers as they enter the store with a friendly and positive attitude.
- Serve as the first point of contact for all customer inquiries, providing excellent customer service at all times.
- Answer and direct incoming phone calls to the appropriate department or staff member.
- Maintain a clean and organized reception area, ensuring a welcoming atmosphere for customers.
- Assist with customer inquiries and provide accurate information about store products, services, and promotions.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Manage and maintain the store's customer database, ensuring all information is accurate and up-to-date.
- Receive and distribute incoming mail and packages to the appropriate departments.
- Assist with administrative tasks such as filing, data entry, and organizing documents.
- Collaborate with other store departments to ensure a seamless customer experience.
- Uphold company policies and procedures and maintain confidentiality of sensitive information.
- Attend training and development sessions to enhance customer service skills and product knowledge.
- Follow safety and security protocols to maintain a safe and secure store environment.
- Perform other duties as assigned by store management.
Excellent Communication Skills: A Receptionist At Ingles Markets Must Have Strong Verbal And Written Communication Skills To Effectively Greet Customers, Answer Phone Calls, And Respond To Inquiries From Both Employees And Customers.
Customer Service Experience: Ingles Markets Prides Itself On Providing Exceptional Customer Service, And A Receptionist Plays A Crucial Role In This. Candidates Should Have Previous Experience In A Customer-Facing Role, With The Ability To Handle Customer Complaints And Inquiries In A Professional And Courteous Manner.
Organizational Skills: As A Receptionist, You Will Be Responsible For Managing Multiple Tasks At Once, Including Answering Phone Calls, Scheduling Appointments, And Handling Administrative Duties. The Ideal Candidate Should Have Strong Organizational Skills To Prioritize And Complete Tasks Efficiently.
Proficiency In Computer Software: Ingles Markets Uses Various Computer Software For Tasks Such As Scheduling, Email Communication, And Data Entry. A Qualified Receptionist Should Be Proficient In Using These Software Programs And Have A Basic Understanding Of Technology.
Ability To Work In A Fast-Paced Environment: Ingles Markets Is A Busy Retail Environment, And The Receptionist Position Requires The Ability To Work Quickly And Efficiently. Candidates Should Be Able To Handle A High Volume Of Tasks And Be Comfortable Working In A Fast-Paced Environment.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Computer skills
Organization
Problem-Solving
Telephone Etiquette
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Asheville, NC, USA is $25,000 - $35,000 per year. However, this can vary depending on the specific industry, company size, and experience level of the individual. Some higher-paying industries for receptionists in Asheville include healthcare, finance, and technology. Additionally, receptionists with more experience or specialized skills may be able to command a higher salary.
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Ingles Markets, Inc. is an American regional supermarket chain based in North Carolina. Ingles self-distributes its stores' merchandise from its distribution center on the outskirts of Asheville, North Carolina, where its headquarters is also located. The distribution center is strategically located adjacent to Interstate 40 and in close proximity to Interstate 26. To facilitate its high standards of quality and freshness, the company's highly efficient warehouse and distribution center is within 250 miles of Ingles' 200+ retail stores.
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