Ingles Markets

Personal Shopper

Ingles Markets

Hendersonville, NC, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Ingles Markets, where we believe shopping should be a personalized and enjoyable experience. We are currently seeking a dedicated and enthusiastic Personal Shopper to join our team. As a Personal Shopper, you will have the opportunity to connect with our customers on a one-on-one basis and provide them with exceptional service. If you have a passion for customer service, a keen eye for detail, and a love for grocery shopping, then we want to hear from you!

  1. Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
  2. Provide personalized and exceptional customer service by assisting customers with their shopping needs and answering any questions they may have.
  3. Build relationships with customers through one-on-one interactions, making them feel valued and appreciated.
  4. Understand and promote the store's products and services to customers, including any current promotions or specials.
  5. Use company-provided technology to efficiently and accurately fulfill customer orders and maintain accurate inventory records.
  6. Maintain a clean and organized personal shopping area, ensuring that all products are properly stocked and labeled.
  7. Communicate with customers regarding any substitutions or out-of-stock items, offering suitable alternatives and ensuring customer satisfaction.
  8. Handle customer complaints and issues in a professional and timely manner, finding solutions to ensure a positive shopping experience.
  9. Collaborate with team members to ensure all orders are completed accurately and in a timely manner.
  10. Continuously assess and improve personal shopping processes to ensure efficiency and customer satisfaction.
  11. Stay up-to-date with product knowledge and industry trends to provide customers with the best shopping experience.
  12. Adhere to all company policies and procedures, including safety and sanitation guidelines.
  13. Attend training sessions and meetings to stay informed of new products, services, and procedures.
  14. Perform other duties as assigned by management to contribute to the overall success of the store.
Where is this job?
This job is located at Hendersonville, NC, USA
Job Qualifications
  • Excellent Customer Service Skills: A Personal Shopper At Ingles Markets Must Possess Exceptional Customer Service Skills In Order To Provide A Positive And Memorable Shopping Experience For Customers. This Includes Being Friendly, Patient, And Attentive To Customer Needs.

  • Strong Knowledge Of Products And Services: A Personal Shopper Should Have A Thorough Understanding Of The Products And Services Offered By Ingles Markets. This Includes Knowledge Of Different Brands, Pricing, And Product Availability.

  • Excellent Communication Skills: Effective Communication Is Essential For A Personal Shopper To Understand The Needs And Preferences Of Customers. They Should Be Able To Communicate Clearly And Concisely, Both Verbally And In Writing.

  • Time Management Skills: Personal Shoppers Must Have Excellent Time Management Skills To Complete Multiple Orders Within A Given Timeframe. This Includes Being Able To Prioritize Tasks, Manage Their Schedule Efficiently, And Meet Deadlines.

  • Attention To Detail: Personal Shoppers Must Have A Keen Eye For Detail To Ensure That Customers Receive The Correct Products And Quantities. They Should Also Be Able To Spot Any Discrepancies Or Issues With Orders And Resolve Them Promptly.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Organization

  • Problem-Solving

  • sales expertise

  • Adapt

  • Fashion Sense

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Shopper in Hendersonville, NC, USA is $29,000 - $42,000 per year. This can vary based on factors such as experience, location, and the specific company or industry the Personal Shopper is working for. Some Personal Shoppers may also receive commission or bonuses based on their sales performance.

Additional Information
Ingles Markets is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Ingles Markets

Ingles Markets, Inc. is an American regional supermarket chain based in North Carolina. Ingles self-distributes its stores' merchandise from its distribution center on the outskirts of Asheville, North Carolina, where its headquarters is also located. The distribution center is strategically located adjacent to Interstate 40 and in close proximity to Interstate 26. To facilitate its high standards of quality and freshness, the company's highly efficient warehouse and distribution center is within 250 miles of Ingles' 200+ retail stores.

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