Ingles Markets

Help Desk Analyst

Ingles Markets
US-70, Black Mountain, NC, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

To provide support and resolution of store technology and operational problems through direct interaction with Ingles stores via phone and email.

  • Provide first-line contact for all technical assistance requests
  • Record and prioritize requests
  • Identify issues and causes, research and implement solutions
  • Perform additional responsibilities and functions as required
Where is this job?
This job is located at US-70, Black Mountain, NC, USA
Job Qualifications

  • Prior IT support or schooling

  • Familiarity with point-of-sale hardware/software

  • Ability to multitask and prioritize as appropriate

Required Skills

  • Time Management

  • Customer Service skills

  • Record keeping

Soft Skills

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Help Desk Analyst in US-70, Black Mountain, NC, USA is $27,720 to $51,120. The salary range is based on factors such as experience, education, certifications, and other qualifications.

Additional Information
Ingles Markets is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About Ingles Markets

Ingles Markets, Inc. is an American regional supermarket chain based in North Carolina. Ingles self-distributes its stores' merchandise from its distribution center on the outskirts of Asheville, North Carolina, where its headquarters is also located. The distribution center is strategically located adjacent to Interstate 40 and in close proximity to Interstate 26. To facilitate its high standards of quality and freshness, the company's highly efficient warehouse and distribution center is within 250 miles of Ingles' 200+ retail stores.

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