Fiducre : Collections Officer

Welcome to ING Group, a leading global financial institution dedicated to helping our clients achieve their financial goals. We are currently seeking a skilled and experienced Collections Officer to join our team at Fiducre, a subsidiary of ING Group. As a Collections Officer, you will play a crucial role in maintaining the financial health of our organization by effectively managing and collecting outstanding debts. We are looking for a detail-oriented and proactive individual with a strong understanding of financial collections processes and regulations. If you are a driven and results-oriented individual with a passion for financial management, we invite you to apply for this exciting opportunity at Fiducre with ING Group.

1. Manage and collect outstanding debts for Fiducre, a subsidiary of ING Group.
2. Ensure timely and effective communication with debtors to negotiate payment plans and resolve disputes.
3. Maintain accurate and up-to-date records of all collections activities.
4. Implement and follow established collections processes and procedures.
5. Monitor and report on the status of delinquent accounts.
6. Collaborate with other departments to resolve any issues or discrepancies related to outstanding debts.
7. Stay up-to-date on financial collections regulations and laws.
8. Identify and implement strategies to improve collection rates and reduce delinquencies.
9. Provide excellent customer service to debtors, maintaining a professional and respectful demeanor at all times.
10. Prepare and present regular reports on collections activities and progress to management.
11. Work closely with the finance team to reconcile payments and ensure accurate accounting of collections.
12. Utilize various collection tools and techniques, such as skip tracing, to locate and contact debtors.
13. Adhere to company policies and procedures, as well as legal requirements, in all collections activities.
14. Maintain confidentiality and security of all sensitive financial information.
15. Proactively identify potential issues or challenges and bring them to the attention of management.

According to JobzMall, the average salary range for a Fiducre : Collections Officer in Brussels, Belgium is between €40,000-€50,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries or additional benefits such as bonuses, commissions, and insurance.

The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, wholesale banking, private banking, asset management, and insurance services.