Customer Due Diligence - Business Analyst

Welcome to ING Group! We are a leading global financial institution with a strong commitment to customer satisfaction and ethical business practices. We are currently seeking a skilled and detail-oriented Business Analyst to join our Customer Due Diligence team. In this role, you will be responsible for conducting thorough investigations and risk assessments of new and existing customers to ensure compliance with regulatory and internal policies. If you have a strong background in financial analysis, a keen eye for detail, and a passion for delivering exceptional customer service, we want to hear from you. Join us in our mission to provide our customers with the best possible banking experience while maintaining the highest standards of integrity and compliance.

1. Conduct thorough investigations and risk assessments of new and existing customers to ensure compliance with regulatory and internal policies.
2. Utilize financial analysis skills to identify potential risks and make recommendations for risk mitigation strategies.
3. Develop and maintain strong knowledge of industry regulations and internal policies to ensure accurate and timely completion of due diligence processes.
4. Collaborate with cross-functional teams to gather necessary information and make informed decisions.
5. Identify and escalate potential compliance issues to management.
6. Maintain accurate and detailed documentation of all due diligence activities.
7. Provide exceptional customer service by effectively communicating with customers and addressing any questions or concerns.
8. Continuously monitor customer accounts and investigate any suspicious activity.
9. Conduct periodic reviews of customer accounts to ensure ongoing compliance.
10. Participate in training and development opportunities to stay up-to-date on industry regulations and best practices.
11. Proactively identify areas for process improvement and assist in implementing solutions.
12. Adhere to company policies and procedures, as well as ethical and professional standards.
13. Maintain confidentiality and handle sensitive information with discretion.
14. Represent the company in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Customer Due Diligence - Business Analyst in Taguig, Metro Manila, Philippines is between PHP 40,000 to PHP 60,000 per month. However, this can vary depending on the specific company, years of experience, and additional skills and qualifications.

The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, wholesale banking, private banking, asset management, and insurance services.