Client Advice Specialist II Remote Sales Team Easy Banking

Are you passionate about providing exceptional customer service and helping clients achieve their financial goals? Do you thrive in a remote work environment and have a strong understanding of the banking industry? If so, we have the perfect opportunity for you as a Client Advice Specialist II on our Remote Sales Team at ING Group.As a Client Advice Specialist II, you will be responsible for providing personalized financial advice and guidance to our clients through various remote channels such as phone, email, and virtual meetings. You will play a crucial role in building and maintaining strong relationships with our clients, understanding their financial needs, and offering tailored solutions to help them reach their financial objectives.We are looking for individuals who are self-motivated, detail-oriented, and possess excellent communication and problem-solving skills. Prior experience in the banking industry and a strong knowledge of banking products and services are required for this role. If you are a driven and customer-focused professional looking for a dynamic and rewarding career in the banking industry, we would love to hear from you. Join our team at ING Group and be a part of our mission to make banking easy for our clients.

1. Provide exceptional customer service to clients through various remote channels, such as phone, email, and virtual meetings.
2. Build and maintain strong relationships with clients to understand their financial needs and offer tailored solutions to help them achieve their financial goals.
3. Offer personalized financial advice and guidance to clients, utilizing a deep understanding of banking products and services.
4. Act as a subject matter expert on banking industry trends and regulations, staying up-to-date on changes and proactively communicating relevant information to clients.
5. Utilize problem-solving and critical thinking skills to address complex client inquiries and issues, providing efficient and effective solutions.
6. Work closely with other team members, including sales, operations, and support, to ensure a seamless and positive client experience.
7. Meet or exceed individual and team performance metrics, such as customer satisfaction, sales targets, and quality standards.
8. Continuously improve processes and procedures to enhance the client experience and increase efficiency and productivity.
9. Maintain accurate and detailed records of client interactions and transactions in accordance with company policies and procedures.
10. Participate in ongoing training and development to enhance knowledge of banking products, services, and processes.
11. Adhere to all company policies and procedures, as well as industry regulations and compliance standards.
12. Collaborate with cross-functional teams to identify opportunities for business growth and development.
13. Represent the company in a professional and positive manner, promoting our mission to make banking easy for our clients.

According to JobzMall, the average salary range for a Client Advice Specialist II Remote Sales Team Easy Banking in Ghent, Belgium is approximately €35,000 - €45,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for. It is always best to research the specific salary range for a particular job or position to get a more accurate idea of potential earnings.

The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, wholesale banking, private banking, asset management, and insurance services.