Administratieve medewerker – Business Lending Client Services
Are you someone who thrives in a fast-paced and dynamic environment? Do you have a knack for providing exceptional administrative support to clients? ING Group is seeking an enthusiastic and detail-oriented Administratieve Medewerker to join our Business Lending Client Services team. As a member of our team, you will play a crucial role in assisting our clients with their lending needs and ensuring a smooth and efficient process. If you are a motivated individual with strong organizational skills and a passion for delivering top-notch customer service, we would love to hear from you!
- Provide exceptional administrative support to clients by responding promptly and professionally to inquiries and requests.
- Assist clients with their lending needs, including processing applications, coordinating loan documents, and ensuring timely and accurate completion.
- Serve as a liaison between clients and internal departments to facilitate a smooth and efficient lending process.
- Maintain accurate and organized client records and documentation.
- Monitor and track loan status and provide regular updates to clients.
- Proactively identify and resolve any issues or delays in the lending process.
- Collaborate with team members to continuously improve and streamline processes.
- Stay informed about company policies, products, and services to effectively assist clients.
- Uphold a high level of professionalism and customer service in all interactions with clients.
- Continuously strive to meet or exceed performance goals and contribute to the overall success of the team.
Strong Communication Skills: As An Administratieve Medewerker, The Individual Must Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Clients And Internal Stakeholders.
Knowledge Of Business Lending Products: Ing Group's Business Lending Client Services Involves Handling Various Products Such As Business Loans, Overdrafts, And Credit Cards. Therefore, The Candidate Should Have A Thorough Understanding Of These Products And Their Features.
Attention To Detail: Accuracy And Attention To Detail Are Crucial In This Role As The Administratieve Medewerker Will Be Responsible For Maintaining And Updating Client Records, Processing Loan Applications, And Handling Financial Transactions.
Organizational Skills: The Candidate Should Have Strong Organizational Skills To Manage And Prioritize Multiple Tasks Effectively. They Should Also Be Able To Work Under Pressure And Meet Tight Deadlines.
Customer Service Orientation: Ing Group Values Its Customers And Strives To Provide Exceptional Service. The Ideal Candidate For This Role Should Have A Customer-Centric Mindset And Be Able To Handle Client Inquiries And Concerns With Professionalism And Empathy.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Reporting
Teamwork
Organization
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Administratieve medewerker – Business Lending Client Services in Ghent, Belgium is between €30,000 and €45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry.
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The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, wholesale banking, private banking, asset management, and insurance services.
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