Infosys

ServiceNow (OMT) Architect

Infosys

Richardson, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you ready to lead the way in digital transformation? Do you have a passion for designing and implementing cutting-edge solutions? Look no further, as Infosys is seeking a highly skilled ServiceNow (OMT) Architect to join our dynamic team. As a key member of our team, you will have the opportunity to work on exciting projects and collaborate with some of the most talented individuals in the industry. If you have a strong background in ServiceNow and a desire to drive innovation, then we want to hear from you! Join us and be a part of shaping the future of technology.

  1. Lead the digital transformation efforts within the organization by designing and implementing innovative solutions using ServiceNow platform.
  2. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
  3. Serve as the subject matter expert for ServiceNow platform and provide guidance to team members and stakeholders.
  4. Develop and maintain architectural standards and best practices for ServiceNow implementation.
  5. Design and implement ServiceNow modules such as IT Service Management, IT Operations Management, and IT Business Management.
  6. Perform gap analysis and recommend enhancements to existing ServiceNow processes and workflows.
  7. Ensure the scalability, reliability, and security of the ServiceNow platform.
  8. Stay updated with the latest developments and updates in the ServiceNow platform and incorporate them into the organization's digital transformation strategy.
  9. Mentor and train junior team members on ServiceNow architecture and implementation best practices.
  10. Collaborate with vendors and stay updated on new technologies and tools that can enhance the organization's digital transformation efforts.
  11. Work closely with project managers and stakeholders to ensure timely delivery of projects within budget.
  12. Evaluate and recommend third-party integrations and tools to enhance the functionality of the ServiceNow platform.
  13. Conduct performance testing and optimization to ensure the smooth functioning of the ServiceNow platform.
  14. Identify and mitigate potential risks and issues in ServiceNow implementation.
  15. Continuously monitor and improve the overall performance of the ServiceNow platform to meet business requirements.
Where is this job?
This job is located at Richardson, TX, USA
Job Qualifications
  • Minimum Of 5 Years Of Experience As A Servicenow Architect, With At Least 2 Years Of Experience In The Omt (Operational Management Transformation) Module.

  • Expertise In Designing And Implementing Servicenow Solutions, Including Omt Applications Such As Incident Management, Change Management, And Configuration Management.

  • Strong Knowledge Of Itil Processes And Their Implementation In Servicenow, Along With Experience In Integrating Servicenow With Other It Systems.

  • Experience In Leading And Managing Servicenow Projects, Including Requirement Gathering, Solution Design, And Implementation.

  • Excellent Communication And Client-Facing Skills, With The Ability To Understand And Translate Business Requirements Into Technical Solutions.

Required Skills
  • Business Analysis

  • Project Management

  • Data Modeling

  • Agile Methodology

  • User Interface Design

  • Process design

  • Configuration management

  • Problem-Solving

  • System integration

  • Technical Expertise

  • Change

  • Workflow Customization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow (OMT) Architect in Richardson, TX, USA is $135,000 - $150,000 per year. However, salaries may vary based on factors such as experience, skills, and employer.

Additional Information
Infosys is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 24th, 2024
Apply BeforeJanuary 14th, 2026
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About Infosys

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bengaluru, Karnataka, India.

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